Job Summary: A professional to provide technical support to users, delivering first-level assistance, identifying and resolving issues related to hardware, software, network, and corporate systems. Key Highlights: 1. Basic computer, printer, and device support 2. Software installation and configuration 3. User support with clear communication and strong organizational skills *Company* ***Igaratiba****, located on* ***Rodovia João Henrique Schultz***, *is an industry manufacturing plastic packaging.* **FULL-TIME POSITION** **Requirements:** * Completed high school; * Basic knowledge of: * Windows; * Microsoft Office suite; * Computer networks; * Hardware and peripherals; * Strong communication and organizational skills; * Aptitude for user support. **Responsibilities:** * Basic computer, printer, and device support; * Software installation and configuration; * Opening, tracking, and closing service tickets; * Recording support interactions and documenting incidents in the internal ticketing system; * Escalating issues when necessary. **Salary:** R$ 2\.356,20 **Benefits:** * Commuter bus service from Elias Fausto and Indaiatuba; * Meal card: R$ 200.00 per month \+ attendance bonus; * After the probation period, optional medical and dental insurance plans. **Working Hours:** Monday to Thursday: 8:00 AM – 6:00 PM; Friday: 8:00 AM – 5:00 PM. **Description:** We are seeking a professional to provide technical support to users, delivering first-level assistance, identifying and resolving issues related to hardware, software, network, and corporate systems. Minimum Education: High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
