Description
**Description:**
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FAV Group is seeking an innovative, curious, and growth-oriented IT Assistant who is genuinely eager to grow alongside technology.
More than just providing technical support, we seek someone who views Artificial Intelligence as a tool for productivity, organization, and operational improvement.
***Key responsibilities:***
Provide technical support to employees;
Assist in maintaining computers, users, access rights, and equipment;
Organize and manage IT assets;
Support the implementation of automation and Artificial Intelligence tools;
Create and monitor workflows using AI to enhance productivity;
Assist in integrations between platforms and systems;
Provide basic network, printer, and infrastructure support;
Support internal technology- and AI-related training sessions.
***Preferred qualifications:***
Prior experience in technical support;
Knowledge of automation;
Familiarity with prompts, workflows, and AI-driven productivity;
Basic knowledge of Power BI, APIs, or no-code tools.
***What we expect:***
Someone who looks at a manual process and thinks:
*"this could be automated."*
Today, technology does not replace skilled professionals.
It accelerates intelligent professionals.
**Requirements:**
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* Basic/intermediate knowledge of IT;
* Aptitude for technology and rapid learning;
* Genuine interest in Artificial Intelligence and automation;
* Strong communication and organizational skills;
* Proactive, hands-on attitude;
* Familiarity with tools such as ChatGPT, Claude, Gemini, or similar will be considered a plus;
* Basic knowledge of Excel, Google Workspace, and corporate systems.