Job Summary: Professional to perform fiber-optic internet installation and maintenance, focused on customer success and service excellence. Key Highlights: 1. Continuous digital transformation and innovation 2. Focus on continuous improvement and process review 3. Opportunity for professional growth **Have you ever imagined working in a place driven by digital transformation, innovation, and growth? PlayMais is your place.** PlayMais Fibra is hiring an **FTTH Installer** to work in Itapiranga. **Responsibilities and Duties** * Perform fiber-optic internet installation and maintenance, FTTx, GPON; * Register service requests in the ticketing system; * Escalate cases to second-level support when necessary; * Guide and resolve customer inquiries regarding service usage; * Ensure customer success and address specific service requirements; **Requirements and Qualifications** **For this position, you must meet the following requirements:** * Minimum Education: Completed or ongoing high school education; * Basic knowledge of computer science and networking; * Valid driver's license (Category B); * Proactivity; Patience; Commitment; Desire for knowledge; * Skill in continuous improvement and process review; **The following qualifications are considered advantageous:** * Experience in telecommunications or related services. **Additional Information** **What else you need to know:** * Working hours during standard business hours; * This is an on-site position located in Itapiranga \- therefore, candidates must reside in the area of operation. **Benefits:** * Meal allowance or food voucher; * Training programs and growth opportunities; * Transportation allowance. Our group was founded on a shared idea among several entrepreneurs who refused to accept paying high prices for quality internet connectivity. From that idea, they implemented their vision and created Action and PlayMais Fibra. Since then, we have worked diligently to best serve those seeking our services. Action and PlayMais are companies licensed by ANATEL to provide Multimedia Communication Services throughout the national territory. Our motto is to always believe it is possible to deliver high-speed, high-quality internet access at significantly lower costs than those found in the market. Using only ANATEL-certified equipment in our infrastructure, we rely on a specialized technical team capable of ensuring the quality of services we provide. ### **MISSION** To provide our customers with high-quality internet access and outstanding customer service. ### **VISION** To be recognized as the leading internet service provider in Amazonas. ### **VALUES** * Honesty. * Transparency. * Innovation. * Appreciation. ### **BELIEF** We believe in Jesus Christ as the sole and sufficient Savior.
João Silva
Indeed · HR
João Silva
Indeed · HR
