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IMPLEMENTATION ANALYST - MOGI DAS CRUZES

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelBachelor's Degree

Description

Hi, we are **CS BRASIL!** We have over 3,000 highly committed employees, which is why we invest in developing our people through continuous training programs, valuing individual competencies and organizational values. Our journey is driven by responsibility toward our **CLIENTS**, commitment to our **PEOPLE**, **TRANSPARENCY** — a relationship grounded in ethics, with processes ensuring proper documentation of our obligations’ fulfillment, **QUALITY** and agility in delivering contractual obligations, and **PROFIT** as the guarantee for renewing our cycles. We seek individuals who embody simplicity, passion for service, and interest in learning, challenging themselves, and growing alongside the company. If this describes you and you want to work in an environment where our PEOPLE truly make the difference, check out our job openings or submit your resume to our talent pool. All selection processes conducted by **CS BRASIL** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** ### **Responsibilities and Duties** * Prospect, evaluate, and support the onboarding of new service providers, ensuring adherence to Movida’s operational standards. * Lead the implementation of processes, workflows, and operational systems, ensuring successful go-live. * Negotiate SLAs with service providers, defining timelines, quality levels, and commercial terms aligned with company guidelines. * Continuously monitor service quality, track SLA compliance, and propose improvements when necessary. * Serve as the liaison between service providers and internal departments, ensuring clear communication, alignment, and process standardization. * Address internal and external client requests, providing support during and after the implementation period. * Deliver training on budgeting process flows and usage of systems applied to Movida’s maintenance operations. * Conduct technical visits and fieldwork, evaluating provider infrastructure, operational capacity, and compliance. * Monitor and analyze performance indicators (quality, cost, and time), supporting continuous improvement initiatives. * Conduct market research and competitive analysis to inform strategic departmental decisions. **Requirements and Qualifications** ### **Requirements and Qualifications** #### **Education Level** * Completed or ongoing undergraduate degree. #### **Knowledge** * Microsoft Office (Excel) — basic to intermediate level, with proficiency in creating and handling spreadsheets. * Experience with Excel and BI tools applied to daily operational activities. * Strong communication skills, interpersonal relationships, and high synergy in team collaboration. * Mature, confident profile with professional demeanor suitable for negotiation and fieldwork. * Willingness to travel and stay overnight in other locations. #### **Desirable Experience in** * Automotive sector, car rental companies, or related fields. * External/operational field activities. * Technical visits, negotiation of pricing tables, and relationship management with service providers. #### **Location** * Must have easy access to the **Mogi das Cruzes/SP** region. **Additional Information** We offer the traditional benefits you already know — and go beyond: * **Benefits Club:** Exclusive platform offering discounts across multiple categories — dining, entertainment, services, education, leisure, and sports. * **Connected to You:** Dedicated channel offering specialized support for you and your family, including psychological, social, financial, legal assistance, and more — available 24/7 with full confidentiality. * Extended **Maternity** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how vital children’s and adolescents’ education is. At **CS BRASIL**, we support our people by helping cover the cost of the **school supply kit** for their children. * **CS BRASIL University**, a platform for your self-development and continuous learning.  * **Veterans Event:** We recognize and celebrate our long-serving employees with special events for those completing 15+ years with us. * **Mom’s Corner:** A dedicated space at our headquarters in Itaim Bibi and administrative headquarters in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding.** The area provides all **necessary items for milk expression and storage, ensuring privacy and comfort.** **** * **Totalpass:** For your quality of life, health, and well-being. * **School Supply Kit** offered at accessible prices (to ensure quality materials at great value). CS Brasil was founded in 2009 to deliver **high-quality services to public sector entities and mixed-economy enterprises, backed by governance recognized as a benchmark.** Present in 21 states, we have **over 20,000 active employees operating across Fleet Management and Outsourcing, Urban Cleaning, Urban Mobility, and Pre-Owned Vehicles.** Our relationships are founded on **ethics**, **fulfillment of our obligations**, and **commitment to the people who make a difference in our business**. Today, we are over 3,000 dedicated employees striving to make our company better every day — for our clients and society as a whole. We are a diverse company that promotes diversity across all positions — regardless of gender, sexual orientation, race, religion, or disability.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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