Job Summary: Provide technical support to users, diagnose failures, perform preventive maintenance, and handle Help Desk tickets. Key Highlights: 1. IT experience 2. Solid technical knowledge 3. Preventive computer maintenance **RESPONSIBILITIES:** Responsibilities: – Provide technical support to users, including hardware, software, network, printer, internet connection, documentation, preventive maintenance, and other related tasks; – Diagnose faults or errors and provide solutions to restore functionality; – Perform and monitor preventive maintenance of computers; – Update departmental documentation; – Execute other related tasks; – Handle first- and second-level Help Desk tickets; – Provide support via telephone, email, instant messaging, and remote access systems; **REQUIREMENTS:** Requirements: – IT experience performing these activities; – Technical knowledge including: Operating Systems; Microsoft 365; Hardware; Enterprise TCP/IP networks; Domain servers (Active Directory/Azure); Printers; – Technical course in Information Technology, Networking, or similar. **WORK SCHEDULE:** Working Hours: Monday to Friday, from 9:00 AM to 12:00 PM and from 1:30 PM to 6:00 PM. **BENEFITS:** Salary negotiable. Benefits: – Meal Voucher: BRL 28.00; – AMI Health Insurance Plan (no monthly premium deduction); – Company Profit-Sharing Program (PPR); – Group Life Insurance; – Transportation Voucher. Register your resume at buscarvagas.com.br and stay updated on the best opportunities.
João Silva
Indeed · HR
João Silva
Indeed · HR
