Description
Job Summary:
The professional will handle customer requests, log support tickets, assist with IT infrastructure, and provide internal support by installing and configuring operating systems.
Key Highlights:
1. Handling customer requests and providing customer support
2. Assisting with IT infrastructure and system maintenance
3. Providing internal support for system installation and configuration
**RESPONSIBILITIES:**
Responsibilities: Receive customer requests for clarification of doubts, complaints, service requests, or problem reporting. Log tickets in a dedicated spreadsheet for tracking. Assist in IT infrastructure activities, ensuring system availability and compliance with company security policies. Provide internal environment support, including operating system installation and configuration.
**REQUIREMENTS:**
Requirements:
Completed technical course in Information Technology;
Advanced knowledge of Information Technology;
Familiarity with the Tasy system.
**WORK SCHEDULE:**
Full-time schedule (8:00 – 17:48\). Benefits: Transportation allowance, health insurance, childcare assistance, on-site cafeteria.
**BENEFITS:**
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