Telemarketing Operator

Are you communicative, enjoy talking to people, and seeking a new opportunity? Then join our team! Responsibilities: Make outbound calls to enroll s
- Active telemarketing
- Support customer inquiries
- Competitive benefits package

**Job Mission** Lead strategic growth and innovation initiatives within the business to drive accelerated growth and strategic impact. **About the Position** Lead strategic growth and innovation initiatives within the business to drive accelerated growth and strategic impact. We seek someone who balances executional discipline with business acumen: able to analyze numbers without losing sight of scale, and to lead people with clarity of purpose and consistent delivery. **Key Responsibilities** Growth Hacking and Business Growth * Plan, coordinate, and execute growth strategies focused on acquisition, activation, conversion, retention, and referral * Identify growth opportunities across various channels, products, processes, and funnel stages * Formulate growth hypotheses and turn them into practical experiments * Prioritize initiatives based on impact, effort, confidence, and revenue-generation potential * Collaborate closely with marketing, sales, product, and technology teams to accelerate business results * Establish scalable processes for demand generation, lead qualification, conversion, and customer relationship management. Innovation, AI, and Automation * Lead applied innovation initiatives within the business * Identify opportunities to leverage artificial intelligence for productivity gains, process automation, and improved customer experience * Coordinate projects involving AI agents, intelligent automations, virtual assistants, automated workflows, and tool integrations * Map manual or inefficient processes and propose solutions using AI, no-code, low-code, or front-end development * Track technology, AI, marketing, product, and automation trends to propose new solutions * Support building an internal culture of innovation, experimentation, and continuous improvement. MVP and Digital Product Management * Lead the creation, validation, and launch of internal or external MVPs * Participate in defining problems, opportunities, hypotheses, requirements, and value propositions * Support research, discovery, benchmarking, and market analysis to inform new solutions * Design customer journeys, workflows, pages, prototypes, and digital experiences * Drive Product-Led Growth initiatives, exploring ways for the product itself to drive acquisition, activation, and retention * Work alongside technical, creative, and commercial teams to transform ideas into testable solutions * Measure MVP performance and recommend evolution, scaling, adjustments, or discontinuation. Requirements: **Technical Knowledge** * Functional automations, agents, and AI * Digital marketing and sales funnels * MVP and product management * Strong critical and analytical thinking (backed by arguments and data) * ROI- and revenue-focused mindset * Design sensibility to create simple user journeys **Education** * Completed undergraduate degree in Business Administration, Production Engineering, Quality Management, IT, or related fields * Specialization in Innovation, Technology, or related areas Benefits **Environment and Well-being** * Monthly birthday celebrations * Internal marketing initiatives * Relaxed work environment with no dress code * Fresh fruits replenished weekly * Fully stocked fridge with coconut water, soft drinks, alcoholic and non-alcoholic beverages * Available coffee machine offering traditional and specialty options * B.blend machine offering a variety of beverages (sparkling water, coffees, teas, soft drinks, juices, hot chocolates, and energy drinks) * Happy Hour every Friday starting at 5 PM, fostering team integration **️ Food and Transportation** * Meal Voucher (Caju): BRL 36.14 per day * Transportation Voucher (Blumob) or Fuel Allowance (Caju): BRL 11.00 per day * Important: Meal and transportation/fuel benefits are not deducted from payroll **Health and Quality of Life** * SESC membership: access to gyms, cultural activities, leisure, courses, workshops, medical and dental care * Gym partnership with special discounts * Discount on online therapy with a partner psychologist **Growth and Development** * Career development plan with growth opportunities * Education assistance: 50% cost coverage * Access to educational platforms for professional development

João Silva
Indeed · HR