Field Support Technician

Description

Job Summary: Work as a Field Support Technician, performing diagnostics, maintenance, and on-site user support in corporate environments. Key Highlights: 1. Perform computer diagnostics, preventive and corrective maintenance 2. Replace and install hardware components 3. Provide on-site IT incident support We have been consolidating our position in the market since 2011 as a company specialized in IT solutions, with a service portfolio covering End User Support and Professional Services. We are further expanding our market presence, now employing over 70 professionals distributed across various regions of the country, serving 100% of the national territory. Currently, we are recognized for the quality of our services, partnering with major industry players and serving large IT clients such as Algar, Stefanini, Sonda IT, Tech Mahindra, Atos, Positivo, Atento, and others. Interested? Check out the opportunity we are offering: **\*Field Support Technician**\* Type of opportunity: CLT; Model: On-site \- Indefinite term; Location: Greater Belém/PA area Monday to Friday \| Business hours. **Responsibilities:** Perform diagnostic, corrective, and preventive maintenance on computers and notebooks. Replace and install hardware components (memory, HDD/SSD, screens, keyboards, cards, etc.). Format, configure, and install Windows operating systems and corporate tools. Provide on-site user support for IT incidents related to hardware and software. Ensure equipment integrity and compliance with safety regulations. **Requirements and Qualifications:** Proven experience as a Support Technician, IT Technician, or similar role. Solid knowledge of computer and notebook hardware. Must own a mobile phone and personal vehicle for field travel. Knowledge of infrastructure and microcomputing; Minimum Education Level: Technical Course Desired Education: * Systems Analysis and Development, Higher Education * Internet Informatics, Technical Course * Informatics, Technical Course * Information Technology, Higher Education Driver's License: Class B Personal vehicle Willingness to travel * Flexible Benefits Card * Dental Plan * College Tuition Assistance * Mileage Reimbursement * Medical Plan * Life Insurance * Meal Voucher * Food Voucher