We are looking for a **Field Services Coordinator** to plan and manage the activities and deliverables of field operations in the regional area under their responsibility, ensuring maximum efficiency in the execution of scheduled routes. Plan, together with the Regional Field Services Management, the need for materials and team sizing, seeking full execution of activities aligned with the budgetary reality allocated to the area. Ensure full, correct, and safe execution of technical services according to operational needs, as well as company-established standards and procedures, aiming for service quality. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with sector standards, processes, routines, and policies; * Lead and align the team through monitoring, training, feedback, task delegation, conflict resolution, motivational initiatives, performance evaluation, hiring requests, reassignment and/or termination requests, and application of disciplinary measures, among other people management actions; * Promote and internalize the organizational culture within the team (Business, Mission, Vision, Values, and Strategy); * Monitor and analyze area performance indicators and define short- and medium-term actions to improve deliverables; * Seek innovations and improvements that increase productivity and performance in area activities; * Support audit processes when required; * Prepare and present results reports, forms, spreadsheets, or documents to leadership upon request; * Participate, when requested, in defining the area’s strategic and budgetary planning; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Perform additional duties related to the position, as needed by the area and directed by leadership; * Plan and manage the activities and deliverables of field operations in the regional area under their responsibility, ensuring maximum efficiency in the execution of scheduled routes; * Plan, together with the Regional Field Services Management, the need for materials and team sizing, seeking full execution of activities aligned with the budgetary reality allocated to the area; * Ensure full, correct, and safe execution of technical services according to operational needs, as well as company-established standards and procedures, aiming for service quality; * Develop the management team to execute quality-focused activities centered on indicator analysis and planning, optimizing energy expenditure in the sector; * Plan and align processes, workflows, and resources required to support operations jointly with supervisors; * Ensure fairness and accuracy in commission and productivity payments to employees. **Requirements and Qualifications** * Completed or ongoing undergraduate degree; * 3 years of experience in the field, including at least 1 year coordinating people; * Knowledge of GPON; * Process Management; * Crisis Management; * Familiarity with Field Services department processes; * Driver’s License Class "B" and Defensive Driving certification. **Preferred Qualifications:** * Postgraduate studies in related fields, either in progress or completed; * Willingness to travel; * Google Tools (Sheets, Docs); * Geographic knowledge of the region. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (available after 6 months); * Wellhub (Gympass); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at higher education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.