Description
**What will your day-to-day look like?**
* Maintain systems to ensure application stability, availability, and performance.
* Receive, analyze, and resolve technical tickets related to incidents, systemic errors, and operational questions.
* Investigate issues both in code and databases, proposing structural fixes and improvements.
* Regular interaction with end-user areas and supporting systems, especially business units.
* Implement adjustments, fixes, minor enhancements, and continuous improvements to applications.
* Perform preventive maintenance to anticipate failures and ensure system reliability.
* Participate in agile ceremonies and support the team in mapping and prioritizing technical debt.
* Extract reports and perform targeted data adjustments when necessary.
* Collaborate with development, infrastructure, product, and business teams to ensure technical deliveries aligned with company needs.
* Contribute to the continuous improvement of processes and the quality of IT solutions.
* Identify and suggest improvements and automations aimed at reducing manual work.
**Requirements and Qualifications:**
* Proactive, collaborative, and organized profile, with strong time management and a sense of priority.
* Strong oral and written communication skills for interacting with users and business areas.
* Experience in system development and maintenance.
* Hands-on experience with **Java** (versions 8\+), **Spring Framework** (Boot, Data, MVC) **or** JavaScript, depending on the team's scope.
* Solid knowledge of relational databases (Oracle, SQL Server, PostgreSQL).
* Familiarity with NoSQL databases (e.g., MongoDB, Firebase).
* Experience analyzing and resolving production environment incidents.
* Knowledge of code versioning (**Git**) and basic CI/CD pipelines.
* Analytical ability to investigate problems and interpret logs.
* Familiarity with agile methodologies (Scrum/Kanban).
* Availability for on-call duty rotation.
* Bachelor’s degree in Software Engineering, Computer Science, Information Systems, or related fields.
**Nice-to-have qualifications:**
* Experience with microservices and REST APIs.
* Exposure to monitoring and observability tools (Datadog, Kibana, Grafana, Splunk).
* Knowledge of CI/CD (Jenkins, GitLab CI, Azure DevOps, etc.).
* Basic understanding of cloud computing (AWS, Azure, or GCP).
* Knowledge of AI.
* Familiarity with ITIL methodology, especially Problem, Incident, and Service Management.
* Experience in preventive maintenance and root cause analysis (RCA).
* Ability to share knowledge and support the team’s technical growth.
* Proactive, collaborative, and organized profile, with strong time management and a sense of priority.
### **Department:**
Corporate