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Job Summary: AWS is seeking a motivated professional to support data centers in Brazil, ensuring the availability and reliability of critical infrastructure. Key Highlights: 1. Work in cutting-edge data centers with the latest technologies. 2. An environment of continuous learning and professional growth. 3. A culture that values Diversity, Equity, and Inclusion (DE&I). **DESCRIPTION** --------------- Amazon Web Services (AWS) is a fast-paced technology company and a global leader in data centers. Our teams support operations for some of the world’s most powerful data centers and maintain all critical infrastructure systems to ensure we are fully prepared for any situation. AWS offers the world’s most comprehensive cloud computing portfolio. As part of the team, you will work in some of the most sophisticated and secure data centers on the planet. Our operations team helps keep them that way—consistently seeking out the brightest minds to help test and implement the newest technologies and work practices to meet the demands of an ever-changing market. We are passionate about learning and evolving—that’s how we define ourselves as industry leaders. We’ll work hard, have fun, and make history! Amazon Web Services Brazil values Diversity, Equity, and Inclusion (DE&I) across all our roles, intentionally cultivating an internal environment that reflects the diversity of the markets we serve and the customers we support. In Brazil, we have established a Diversity, Equity, and Inclusion Committee composed of representatives from various departments and job levels, recognizing that this agenda requires diverse perspectives and multifaceted lived experiences. Our leadership is engaged and increasingly understands its role in disseminating and practicing our Leadership Principles, with the goal of becoming “the best place to work in the world.” We recognize our responsibility and the need for change, and we are mindful that “Success and growth bring great responsibilities.” Our Affinity Groups consist of volunteers from different business units and actively contribute to defining DE&I strategies. Additionally, they serve as ambassadors for this initiative and will support you from Day 1. Remember: “It’s always Day 1.” These groups are organized under the following pillars: BEN — Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and Persons with Disabilities. If you require an accommodation for your interview or onboarding process, please inform your recruiter, who will connect you with our Accommodations Team. Mentorship and Professional Growth Our team is dedicated to supporting newly hired individuals. We have a team with a broad range of experience levels and roles, and we are building an environment that celebrates knowledge sharing and mentorship. We care deeply about your career growth and strive to assign projects that help each team member develop and eventually lead more complex initiatives. Key job responsibilities * Currently pursuing a bachelor’s degree in IT-related fields. * Basic experience with Linux or Unix. * Knowledge of network cabling. * English communication skills. * Experience installing network equipment. * Experience managing component inventory and ticket-prioritization systems. * Familiarity with data center or mission-critical environments. A day in the life Our operations team seeks someone motivated to support our data centers in Brazil. Amazon Web Services (AWS) is a fast-paced technology company and a global leader in data centers. This person will ensure overall availability and reliability to meet or exceed data center operational service levels. This role involves rapid hardware and network diagnostics, as well as physical repair—which may include participation in an on-call team rotation. We seek individuals willing to work both independently and collaboratively. Task prioritization, organizational skills, effective communication, and the ability to respond quickly are essential to success. Beyond hardware and network repairs, our team installs equipment, creates documentation, innovates solutions, and resolves issues within the data center. Data center operations involve teams working 24x7 on rotating shifts. About the team Amazon Web Services Brazil values Diversity, Equity, and Inclusion (DE&I) across all our roles, intentionally cultivating an internal environment that reflects the diversity of the markets we serve and the customers we support. In Brazil, we have established a Diversity, Equity, and Inclusion Committee composed of representatives from various departments and job levels, recognizing that this agenda requires diverse perspectives and multifaceted lived experiences. Our leadership is engaged and increasingly understands its role in disseminating and practicing our Leadership Principles, with the goal of becoming “the best place to work in the world.” We recognize our responsibility and the need for change, and we are mindful that “Success and growth bring great responsibilities.” Our Affinity Groups consist of volunteers from different business units and actively contribute to defining DE&I strategies. Additionally, they serve as ambassadors for this initiative and will support you from Day 1. Remember: “It’s always Day 1.” These groups are organized under the following pillars: BEN — Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and Persons with Disabilities. If you require an accommodation for your interview or onboarding process, please inform your recruiter, who will connect you with our Accommodations Team. Mentorship and Professional Growth Our team is dedicated to supporting newly hired individuals. We have a team with a broad range of experience levels and roles, and we are building an environment that celebrates knowledge sharing and mentorship. We care deeply about your career growth and strive to assign projects that help each team member develop and eventually lead more complex initiatives.**BASIC QUALIFICATIONS** ------------------------ * Currently pursuing a bachelor’s degree in IT-related fields, with at least 6 months of verified experience in related areas; * Knowledge of network cabling; troubleshooting computer hardware issues, repairing and replacing components; * Basic experience with Linux, Unix, or a similar operating system; * Ability to follow a well-defined technical Standard Operating Procedure (SOP); * Fluent in Portuguese; * Reading and comprehension proficiency in English; * May require local and/or international travel; * This position also has a physical component requiring the ability to lift and stack equipment weighing up to 18 kg; may require working in confined spaces or elevated locations, adhering to health and safety guidelines. **PREFERRED QUALIFICATIONS** ---------------------------- * Familiarity with data centers or mission-critical environments; * Installation of network equipment; * Receiving and inventorying components; * Ability to work with ticket-prioritization systems; * Practical experience with network cabling; * Highly organized and capable of following procedures to complete tasks; * Enthusiasm for technology. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
