CUSTOMER SERVICE TECHNICIAN - Downtown

Description

Job Summary: A customer service professional providing support across multiple channels, with emphasis on problem resolution and information entry into systems. Key Highlights: 1. Customer service and support via telephone, email, and WhatsApp 2. Focus on accurate and rapid problem resolution 3. Tasks relevant to the daily routine of a Customer Service Technician Recruitment and Selection Consulting is seeking a Customer Service Technician in Fortaleza (Downtown). Suport RH is a company specialized in human resources solutions, offering recruitment and selection services as well as HR management consulting. Its focus is to help organizations optimize their hiring and talent development processes. **Responsibilities:** Customer service. Entering information into systems. Providing support through service channels (telephone, email, WhatsApp). Resolving problems accurately and promptly. Completing forms. Tasks relevant to the daily routine of a Customer Service Technician. Previous experience as a Support Analyst, Customer Service Assistant, Customer Service Coordinator, or Customer Relationship Specialist may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: BRL 1,621.00 * Meal Allowance * Transportation Allowance **Additional Information:** * Employment Type: Full-time, On-site * Schedule: Full-time * Working Hours: Monday to Friday, from 8:00 AM to 6:00 PM.