We are one of the largest producers, processors, and recyclers of plastic. We invest in sustainable innovation and offer various industries complete and innovative plastic packaging solutions, as well as compounds, recycled resins, masterbatches, and machinery, produced using the best raw materials and equipment available in the market. If you identify with our company and this challenge, come be VALGROUP—together we can go much further! **\#letstransformplasticwithus** **Responsibilities and duties** * Handle and process access requests via ITSM, ensuring approvals by appropriate authority levels and compliance with policies. * Perform provisioning, modifications, and revocations in AD, M365, and corporate applications. * Configure and support MFA/SSO, monitor exceptions, and assist with access recertifications. * Maintain up-to-date documentation, provide evidence of changes for audits, and propose continuous process improvements. Specific knowledge: * Directories and identities: Active Directory (AD DS), security groups, OUs, policies, and best practices for permission assignment. * Provisioning and deprovisioning: account creation, password resets, unlocks, group assignments, M365/Google Workspace licenses, MFA enablement, access revocation, and periodic access recertification. * Corporate applications: granting access to ERPs (e.g., SAP — basic knowledge of SU01/PFCG and GRC AC). * M365: license management, groups, Teams/SharePoint/Drive; **Requirements and qualifications** * Undergraduate degree in progress in Information Systems, Computer Science, Computer Engineering, or Information Security. * Experience (including internships) in IT support or Service Desk with focus on accounts and permissions. **Desirable** * Automation and scripting: PowerShell (creation queues, bulk modifications, CSV reports), basic knowledge of Bash/Python as a differentiator. * Documentation: writing and maintaining runbooks, KBs, and approval workflows; procedure versioning. * Best practices: principle of least privilege, zero trust, just\-in\-time access, periodic privilege reviews, and separation between environments (dev/test/prod). * Languages: technical English for reading documentation and interacting with suppliers (a differentiator). **Additional information** **Our Benefits:** * Medical plan; * Dental plan; * Life insurance; * Basic food basket; * Transportation allowance; * On-site lunch; * Profit sharing (PPR). With nearly half a century in the market, **Valgroup** has established itself as a reference in the production, transformation, and recycling of plastics, with strategically located facilities in Brazil and worldwide. Employing more than 7,000 people across its plants, the company operates with the purpose of improving society's quality of life through innovative and sustainable packaging solutions. **OUR PURPOSE** Improve society's quality of life through innovative and sustainable packaging solutions. **OUR VALUES** * **Sustainability** is in our DNA, and we will lead the transformation of our industry toward a sustainable future. * The pursuit of **Innovation** is relentless. We innovate in products, processes, equipment, and services. * We are big because we are simple. And we are committed to continuing to grow while maintaining **simplicity**. * We have grown by being recognized for our **agility**, and regardless of our size, we cannot afford to lose it. * We **respect** all our **relationships**: not only among employees but also with customers and suppliers. Together, we can drive the disruptions we aim to bring to our sector. * We **dedicate ourselves** intensely **to our people**: we seek satisfaction, continuous development, and engagement for our employees. * We work with a **sense of belonging**. We all feel like owners of a company and a cause.