Junior IT Assistant

Description

Job Summary: We are seeking an organized and agile Junior IT Assistant to provide end-user technical support, Help Desk services, and mailing list control, directly supporting operations. Key Highlights: 1. End-user technical support (hardware, software, networks, and systems) 2. Management and organization of mailing lists for campaigns and databases 3. Access and permission management, with focus on organization and proactivity We are looking for an IT Assistant to join our team, focusing on end-user technical support and mailing list control. We seek an organized, agile professional with strong communication skills to directly support operational activities. **Main Responsibilities** Help Desk Handling technical service tickets; End-user support (hardware, software, internal networks and systems); Installation and configuration of computers, printers, and peripherals; Corporate email and access support; Equipment control and maintenance; Support in access and permission management. Importing and cleansing databases; Updating and organizing mailing lists for campaigns; Spreadsheet handling (Intermediate/Advanced Excel); Supporting list segmentation for operations; Quality control of utilized databases. **Requirements:** Currently pursuing a technical or undergraduate degree in IT, Information Systems, or related fields; Intermediate Excel proficiency (tables, formulas, data organization); Basic knowledge of networks and infrastructure; Analytical, organized, and proactive profile; **Preferred Qualifications:** Prior experience in Help Desk; Basic SQL knowledge; Experience with ticketing systems. **Work Schedule:** Monday to Friday Business hours from 8:00 AM to 6:00 PM Employment type: CLT (Consolidation of Labor Laws) On-site position in Campinas/SP Do you believe your profile fits this description? Send your CV to: Brenda.grupocred@gmail.com with subject line "IT" Contact: (19) 98135-5698 Job type: Full-time, Permanent CLT Compensation: R$1.621,00 - R$1.621,01 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site