Job Summary: We are looking for an IT Assistant to drive continuous improvement, automation, and operational efficiency, responsible for internal systems and technical support. Key Highlights: 1. Focus on continuous improvement and process automation 2. Technical support to users and development of integrations 3. Collaborative environment focused on professional development **About the opportunity:** We are seeking an IT Assistant to work with a focus on continuous improvement, process automation, and operational efficiency. This professional will be responsible for ensuring the proper functioning of internal systems, providing technical support to users, and developing integrations and automations that optimize departmental routines. If you are analytical, enjoy technological challenges, and have the ability to transform data and processes into intelligent solutions, this position is for you! **Main responsibilities:** Provide user support and assistance for the company’s corporate systems; Develop and implement automations, integrations, and configurations in internal systems; Handle technical tickets related to failures, improvement requests, releases, and access restrictions; Support the implementation of solutions and tools that increase productivity and reduce operational errors; Analyze internal processes and propose continuous improvements aligned with the company’s quality strategy; Collaborate with departments to ensure standardization and efficiency of workflows. **Technical requirements:** Knowledge of Bitrix24 (a plus); Familiarity with system integration and API consumption; Programming knowledge (preferably Python and Next.js); Experience with Postman and N8N; Analytical ability to quickly and accurately identify and resolve technical issues. **Desired profile:** Proactivity and logical reasoning; Strong communication skills and ability to work effectively in teams; Attention to detail and commitment to deadlines; Capacity for continuous learning and focus on innovation; Systemic vision and results orientation. **What we offer:** Meal allowance; Transportation allowance; SESC membership benefits; Collaborative and innovative environment, focused on development and professional recognition.