IT Assistant

Description

Job Summary: Assist in maintaining technology equipment, provide technical support, and support the resolution of system and hardware issues. Key Highlights: 1. Technical support for systems and equipment 2. Maintenance of technology equipment 3. Basic knowledge of networks, systems, and Linux **Description:** **Education:** Currently pursuing a bachelor's degree or completed a technical course **Age Range:** Minimum 18 years old **Responsibilities:** Assist in maintaining technology equipment, including Rub equipment. Train the Receiving Team and others on equipment usage; basic knowledge of networks and systems. Develop computer programs as defined by the IT analyst. Provide support to the Front Cashier team in case of system issues, coordinating with the Corporate IT team to prevent operational downtime; Open and track service tickets to resolve system-related issues. Provide assistance for equipment and accessory issues, opening service tickets for more complex cases; Support the IT Technician team in performing various tasks (e.g., installation or repairs); Open service tickets to request replacement/purchase of store equipment and accessories; Perform system updates used in the store upon request. Basic knowledge of networks and systems; familiarity with the Linux operating system. Proven experience in this role, including maintenance of computers and printers, and basic knowledge of networks and systems. 2512160202201751637