Project Assistant

Description

Job Summary: We are seeking a Project Management Assistant to support IT governance and agile methodologies, organizing requests, metrics, and ceremonies to ensure technological efficiency. Key Highlights: 1. Support for IT governance and agile methodologies 2. Direct support in organizing requests and metrics 3. Work in a dynamic environment with agile ceremonies We are looking for a **Project Management Assistant** to join our team, directly supporting IT governance and agile methodologies. In this role, you will be the right-hand person in organizing requests, metrics, and ceremonies that ensure the efficiency of technology deliveries. Join Onset! **Responsibilities and Duties** Project Management and Governance Support: Maintain updated records and documentation, ensuring all information is correctly archived and accessible for future reference. Administrative Routines and Follow-up: Manage meeting schedules (workshops, assessments), prepare detailed minutes, and consistently follow up on pending actions with the team and vendors. Request Governance (Tickets): Monitor ticket queues in management systems daily, ensuring correct classification by priority and adherence to SLAs. Agile Ceremony Support: Assist the Scrum Master in facilitating ceremonies (Daily Stand-up, Planning, Review, and Retrospective) and updating the backlog. KPI Management: Build and update performance dashboards and business metrics, such as lead time, resolution rate, and budget visibility. Vendor Management: Assist in evaluating vendor and partner performance, ensuring contractual obligations are met. **Requirements and Qualifications** Education: Bachelor’s degree completed in Engineering, Administration, IT, or related fields. Prior administrative experience for familiarity with processes, office routines, and support tasks. Technical Knowledge in Projects: Familiarity with Agile Methodologies (Scrum / Kanban) and IT Governance. Management Tools: Experience with software such as Jira, Azure DevOps, or ServiceNow. Office Suite and Data Tools: Proficiency in Excel and Power BI for generating managerial dashboards, plus knowledge of MS Project. Languages: Advanced English **Additional Information** Employment Type: CLT (Consolidation of Labor Laws) Work Model: Hybrid — 1 day per week at client site (Santo André or Berrini) Working Hours: Business hours from 8 AM to 5 PM We are an IT&C (Information Technology) services company capable of meeting all your company’s IT needs. We have specialized professionals in Technical Support, PMOaaS (Project Management as a Service), PMO (Project Management Office), System and Application Development, Risk Analysis, Infrastructure Monitoring, Cloud Computing Solutions, Network Management, Information Security, and LGPD Compliance. OnSet has been operating in the Information Technology market since 1996, committed to delivering IT services based on best practices (ITIL, SCRUM, AGILE, PMP), focused on value generation, optimization, and cost reduction. OnSet’s differentiated offerings help clients plan, implement, and operate their technological environments with maximum resource optimization, enhancing technology utilization and human talent development.