The Collections Assistant will establish contact with clients to resolve financial arrears, manage contract records, and update client registrations, following work instructions specified in the company's standard operating procedure manual. **Responsibilities and Duties** * Contact delinquent clients to schedule meetings for renegotiating existing debts, in accordance with internal company policies. * Identify delinquent clients based on data available in the information system. * Monitor clients who discontinued treatment and encourage their return. * Collect payments from delinquent clients. * Participate in technical and/or behavioral training sessions provided by the company. **Requirements and Qualifications** * Minimum education: Completed high school. * Intermediate computer skills. * Basic knowledge of mathematical calculations. Competencies * Communication: Communication skills. * Social: Interpersonal relationships; Teamwork; Customer service skills; Friendliness. * Behavioral: Empathy; Proactivity; Ethics; Friendliness; Commitment; Assertiveness; Discretion; Dynamism; Responsibility. * Organizational: Time management; Planning and organization; Leadership. Job Type: Full-time, Permanent CLT Salary: R$1\.800,00 \- R$2\.500,00 per month Benefits: * Dental insurance * Food allowance * Meal voucher Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
