Customer Service Assistant

Description

Job Summary: We are seeking a proactive and organized Customer Service Assistant to provide support and clarify customer inquiries via WhatsApp and other digital channels. Key Highlights: 1. Customer service via WhatsApp and digital channels 2. Customer support and clarification of inquiries 3. Administrative support for the technical assistance department We are looking for a **Customer Service Assistant** to join our team! If you enjoy interacting with people, are agile and organized, this opportunity may be right for you. **Main Responsibilities:** * Customer service via **WhatsApp**, phone, and other digital channels * Clarification of inquiries and customer support * Registration and follow-up of technical assistance requests * Organization of daily information and tasks * Administrative support for the technical assistance department **Requirements:** * Prior **experience** in customer service (customer care or after-sales) * Strong **verbal and written communication skills** * Organizational skills and attention to detail * **Agility and proficient typing on WhatsApp** * Proactivity and courtesy in customer interactions **Preferred Qualifications:** * Experience with ERP systems * Proficiency with technology and digital tools Employment Type: Full-time, Permanent CLT Compensation: R$2.894,06 per month Benefits: * Dental insurance * Life insurance * Meal allowance * Food voucher * Transportation allowance Work Location: On-site