Description
Job Summary:
A customer service professional responsible for contacting members, clarifying questions, scheduling installations, and assisting with operational tasks—ensuring prompt and courteous service.
Key Highlights:
1. Multichannel customer service: WhatsApp, phone, and chat
2. Clarification of questions and guidance on services
3. Assistance with operational demands related to monitoring and events
A corporate services management company is seeking a Customer Service Assistant in São Bernardo do Campo (Rudge Ramos).
**Responsibilities:**
Provide customer service to members via WhatsApp, phone, and chat. Clarify questions and guide members regarding services and procedures. Schedule installations and follow up on requests. Assist with operational demands in the Monitoring and Events department. Ensure prompt, courteous, and efficient service.
Previous experience as a Customer Service Assistant, Customer Service Agent, Support Assistant, or Customer Representative may indicate suitability for some responsibilities of this position.
High school diploma completed. No experience required.
**Compensation and Benefits:**
* Salary: R$1,800.00
* Benefits disclosed during the interview stage.
**Additional Information:**
* Contract type: PJ – On-site.
* Duration: Full-time
* Working hours: To be determined.