Administrative Assistant

Description

Job Summary: We are seeking an Administrative Assistant to provide operational support for educational processes, including customer service, data organization, and management of students and partners. Key Highlights: 1. Student and partner support and follow-up 2. Support in using the educational platform and data organization 3. Direct support to the team and contribution to internal efficiency We are seeking an Administrative Assistant to provide operational support for educational processes, with a focus on customer service, data organization, and support for student and partner management. The candidate will be responsible for ensuring the smooth operation of administrative routines, directly supporting the team and contributing to internal process efficiency. **Responsibilities** * Customer service for partners and students (WhatsApp, e\-mail, and phone) * Enrollment processing and student follow-up * Registration and management of new partners * Support in using the educational platform * Creating, updating, and maintaining Excel spreadsheets * Document and information organization * Assisting in resolving operational issues * Performing various administrative routines **Requirements** * Strong verbal and written communication skills * Organizational skills and attention to detail * Basic/intermediate knowledge of Excel * Proficiency with systems and technology * Proactive attitude **Preferred Qualifications:** * Experience in customer service * Experience in administrative routines **Behavioral Profile** * Responsible and organized * Proactive with a sense of urgency * Ability to handle multiple tasks simultaneously * Strong communication skills and patience in customer service Employment Type: Full-time CLT Salary: R$1\.800,00 \- R$2\.500,00 per month Benefits: * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site