Job Summary: Support IT department operational routines, contributing to organization, asset management, and initial handling of internal and branch requests. Key Highlights: 1. IT operational routine support 2. Initial user and branch support 3. Equipment inventory organization and control **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 6 p.m. with a 2-hour lunch break; Saturdays from 8 a.m. to 12 p.m. **Experience Level:** Professional **Employment Type:** Full-time – CLT Support IT department operational routines, contributing to organization, asset management, and initial handling of internal and branch requests. **Main Responsibilities** * Incident ticket registration and tracking * Initial (Level 1\) user support * Equipment inventory organization and control * Assistance in organizing technical documentation * Control of IT asset check-in and check-out * Administrative support to the technical team * Contact with branches for basic support **Requirements:** * Basic computer skills; * Experience with administrative routines; * Organizational skills and attention to detail; * Good communication skills; * Currently enrolled in Information Technology, Systems Analysis and Development, or related programs. **Benefits:** No benefits reported
João Silva
Indeed · HR
João Silva
Indeed · HR
