Administrative Assistant - Information and Communication Technology (ICT) - TICLAB | Tecnopuc

Description

Job Summary: The Administrative Assistant provides administrative, technical-operational, and organizational support to TICLAB, ensuring smooth operation and continuity of activities. Key Highlights: 1. Support for instructors, students, and project teams 2. Preventive and corrective maintenance of equipment and software 3. Collaboration in setting up and organizing test environments **About TICLAB:** **TICLAB** is part of Tecnopuc’s innovation ecosystem, serving as a training, experimentation, and project development environment for information and communication technologies (ICT). The lab supports capacity-building initiatives, technological residencies, innovation projects, and proof-of-concept (PoC) demonstrations, connecting students, instructors, and multidisciplinary teams. **Purpose of the Position:** The **Administrative Assistant** will provide administrative, technical\-operational, and organizational support to TICLAB, ensuring optimal functionality of technological environments, continuity of educational and innovation activities, and appropriate use of the lab’s physical and digital resources. **Responsibilities and Duties** * Prepare, configure, and perform preventive and corrective maintenance on TICLAB’s equipment, software, and technological environments, ensuring their proper functioning for training, experimentation, and innovation projects; * Provide direct support to instructors, students, and project teams during classes, workshops, learning pathways, and ICT residencies, ensuring correct use of laboratory resources; * Collaborate in setting up and organizing test environments, prototypes, and proofs of concept (PoCs), supporting technology integration, technical data collection, and validation of solutions developed in the lab; * Manage equipment and material inventory control, maintaining updated records and technical documentation; * Ensure orderly use of spaces and compliance with safety, usage, and conservation standards for laboratory environments and resources; * Work collaboratively with internal teams and university support units to enhance operational efficiency, ensure TICLAB’s sustainability, and drive continuous process improvement. **Requirements and Qualifications** **Mandatory Requirements:** * Completed high school education; * Basic knowledge of computing and technological environments (hardware, software, networks, or systems); * Strong organizational skills, information management, and documentation capabilities; * Good communication skills and willingness to serve internal stakeholders (instructors, students, and project teams). **Preferred Qualifications:** * Currently pursuing or having completed a bachelor’s degree in fields such as Administration, Information Technology, Information Systems, Engineering, Computer Science, or related disciplines; * Prior experience in laboratories, educational, technological, or innovation environments; * Basic knowledge of test environment setup, technical support, or operation of technological equipment. **Expected Behavioral Profile:** * Organization and attention to detail; * Proactivity and execution capability; * Interpersonal relationship skills and collaborative work orientation; * Commitment to institutional norms, processes, and values; * Interest in continuous learning and innovation. **Competencies Aligned with the Role:** * Process organization and operation; * Execution ability and dynamism; * Relationship management with internal partners; * Basic facilities and environment management; * Adherence to university guidelines, policies, and institutional values. **Additional Information** **Work Schedule:** Monday to Friday, from 08:00 to 12:00 and from 13:00 to 17:00 \| 200 hours per month \| 100% on-site **Our Benefits Package:** * Health insurance; * Dental insurance; * Daycare reimbursement; * Education assistance covering up to 80% of undergraduate tuition fees and up to 50% of postgraduate, language, and extension course tuition fees; * Free parking; * Complementary private pension plan; * Life insurance; * Year-end recess. *If you believe in meaningful work that creates value and positive impact for society and the university,* ***JOIN PUCRS!*** At PUCRS, we believe every individual can transform the world — and this belief drives us daily to become everything we can be. Here, tradition and innovation go hand-in-hand to create a unique ecosystem integrating **education, health, research, culture, and innovation**. More than seven thousand collaborators bring to life a plural and creative community guided by solidarity, family spirit, and the conviction that knowledge transforms realities. Because of all we can be, we open pathways to new learning opportunities, meaningful connections, and positive societal impact. **Explore the diverse areas of activity that define who we are:** * 7 Schools (Undergraduate, Graduate, Research, and Continuing Education); * 5 Institutes (PUCRS Brain Institute, Institute of Culture, Institute of Geriatrics and Gerontology, Pró\-Mata Environmental Institute, Institute of Petroleum and Natural Resources); * São Lucas Hospital of PUCRS; * Museum of Science and Technology; * Central Library; * Events Center; * Sports Park; * Scientific and Technological Park (Tecnopuc); * Labelo \- Specialized Laboratories in Electroelectronics at PUCRS; * And much more...