Administrative Assistant

Description

Job Summary: Opportunity to work in customer service via phone, WhatsApp, and email, registering and handling requests, scheduling visits, and supporting the technical team. Key Highlights: 1. Customer service and technical team support 2. Focus on organization and good interpersonal relationships 3. Help Desk experience preferred Company specializing in maintenance of fitness and gym equipment (technical support) has 1 vacancy open in Campinas. Responsibilities: Customer service via phone / WhatsApp / email and occasionally in person; prior experience with help desk is a strong advantage. Properly register, analyze, and handle customer requests; daily reporting to management regarding demands. Schedule visits, issue service orders to the technical team, place orders in the system, prepare parts for technicians, knowledge of warehouse and procurement. Requirements: Customer service experience, basic computer skills, proficient typing, completed high school education (technical or higher education in Administration preferred), communicative, punctual, clear speech, organized, good interpersonal relationships with customers and company staff; immediate start! Benefits: Transportation Allowance / Meal Voucher / Optional medical plan after probation period Notes: Employment via CLT. Working hours: Monday to Friday, 8 AM to 6 PM (1-hour lunch break). Job Type: Full-time, Permanent CLT Compensation: R$2,300.00 per month Benefits: * Meal Voucher * Transportation Allowance Experience: * Microsoft Excel (Mandatory) * Administration (Mandatory) * Customer Service (Mandatory)