At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our compass. If you are driven by a passion to create disruptive technological solutions, if you constantly seek challenges that push the boundaries of what is possible, and if you believe putting the customer first is the key to success, then you are in the right place. We seek individuals who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you will have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology. If you are ready to join a company that believes talent is the key to success, send us your resume and join our team. We look forward to meeting you and jointly driving the next generation of technological solutions. **Come be a Hit!** **Responsibilities and Duties** * Support, configure, monitor, and troubleshoot telecommunications network environments; * Provide technical support for Voice and Mobile Signaling networks, ensuring service availability, stability, and performance; * Operate and support Core CS, Core IMS, Database, and 5G technology environments; * Perform failure analysis, incident diagnosis, and corrective and preventive actions in critical environments; * Participate in platform implementation, migration, integration, and upgrade activities; * Monitor system performance, availability, and capacity indicators; * Support internal teams and vendors in resolving technical issues; * Develop and maintain technical documentation, operational procedures, and tracking reports; * Ensure compliance with change management, security, and operational quality processes; * Provide on-call support and respond to critical incidents when required. **Requirements and Qualifications** **Required Qualifications** * Completed undergraduate degree; * Experience in telecommunications networks, preferably within telecom operators or mission-critical environments; * Hands-on experience with Voice and Mobile Signaling networks; * Knowledge of Core CS and Core IMS platforms; * Experience with databases applied to telecom environments; * Knowledge of 4G and 5G network architecture and services; * Experience in troubleshooting and failure analysis in network environments; * Knowledge of mobile signaling and communication protocols; * Familiarity with network monitoring and management tools. **Desired Qualifications** * Knowledge of Linux/Unix systems; * Knowledge of routine automation; * Technical English for reading documentation and interacting with vendors. **Additional Information** Want to explore all our open positions? Visit our page: Hitss \- Work With Us https://globalhitss.gupy.io/ **Important: All our job openings are open to professionals with disabilities, gender equity, and racial/ethnic diversity.** HITSS BRASIL is a multinational company of the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized expertise, our 5\.000 employees are committed to creating the new every day. We invest in innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions for our employees and customers. **Through our Diversity and Inclusion pillar, everyone has equal opportunities to build their career.** We do not discriminate based on gender, religion, race, sexual orientation, social status, or disability. If you enjoy challenges, trends, agile and innovative processes, this is your place. Join us!
João Silva
Indeed · HR
João Silva
Indeed · HR
