Job Summary: Join our team deploying external optical networks, ensuring high-quality construction and optimal performance of the fiber optic network for an enhanced customer experience. Key Highlights: 1. Participation in the deployment of external optical networks (SITES / FTTA / FTTH) 2. Installation and repair of fiber optic cables in various environments 3. Team collaboration to complete projects on time VP of Engineering and Customer Service Department: Customer Service **Work Location: Cuiabá \- MT** To deliver an exceptional customer experience with our services, we have the Engineering and Customer Service team. The Engineering team is tasked with exploring new technologies, planning the telecom network, and driving technological expansion of our products and infrastructure. The Customer Service team ensures speed and quality in repairing, installing, and maintaining B2B and B2C lines across fixed, mobile, and TV networks. Through consistent project execution and strategic planning, we implement technological advancement, enhancing network capacity. Want to join this team? Then come aboard! **Responsibilities and Duties** * Participate in teams deploying external optical networks (SITES / FTTA / FTTH) to deliver high-quality infrastructure, ensuring timely completion and optimal fiber optic network performance. * Install and repair fiber optic cables in residential buildings, commercial buildings, and external networks. * Conduct tests and measurements to ensure installation quality. * Diagnose and resolve issues in fiber optic systems. * Maintain detailed records of all performed activities. * Manage contracted service providers. * Collaborate with the team to ensure timely project delivery. **Requirements and Qualifications** * Completed High School education; * **Valid Driver's License \- Category B;** * Strong communication skills and ability to work effectively in a team; * Telecommunications certifications are a plus; * Demonstrated discipline and proactive attitude in daily tasks. **Behavioral Competencies:** * Strong interpersonal skills; * Team-oriented mindset; * Committed to delivering results; * Communicative and innovative; * Strategic planner and effective executor; * Digitally savvy; * Dynamic; * Quality-focused; * Skilled in handling cables, ladders, and related equipment. **Additional Information** Here’s what we offer you: At Vivo, we spare no effort in supporting and valuing our employees. Our benefits are not only excellent but also flexible. • Choose the ideal benefit for you and your dependents via a digital platform offering diverse categories including Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance; • Corporate mobile phone. Yes, a brand-new smartphone for you! • Unlimited voice and data plan! Yes, truly unlimited! With Vivo’s superior mobile network, now even faster with 5G! • An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; • Eligibility for annual Bonus or Profit Sharing (PPR); • Plan your future through our Private Pension Plan; • Have children? You’ll receive subsidies to help cover school, daycare, or nanny expenses; • Work in an environment that respects your personality, personal style, and individuality — be authentically you. \#VemdeVocê • Remote work up to two days per week. \#Mobility • Flexible working hours; • Enjoy a birthday day off (Day off); • Participate in one of the largest corporate volunteer programs to transform the world; • Access our Educational Development Program, featuring partnerships with educational institutions offering discounts, certifications, and online courses; • Accelerate your career through our Internal Recruitment Program, available both in Brazil and abroad — after all, we operate in over 17 countries! \#VivoMinhaCarreira • Benefit from numerous initiatives designed to improve your physical, emotional, and social well-being! Here, we offer \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a higher quality of life! Services provided to our employees include consultations with nutritionists, psychologists, social workers, telemedicine, and much more! • All our job openings are open to people with disabilities and/or rehabilitated individuals. We foster a culture that values diversity, differences, and individual potential! \#VivoDiversidade \#VemPraVivo Important: The only way to apply for Vivo’s selection processes is through the company pages on the Gupy platform at https://vivo.gupy.io — there is no application or hiring fee. We are part of Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Connect** people, businesses, and society as a whole, building a more connected nation and transforming the lives of Brazilians. We aim to expand autonomy, personalization, and real-time choices for our customers, placing them in control of their digital lives — securely, reliably, and with the quality only Vivo delivers. To make this possible, we lead a digital transformation journey, revolutionizing our company from within. We’ve implemented agile methodologies across the organization, connecting us with the most innovative and collaborative ways of working. We actively promote a diverse and inclusive environment that stimulates creativity, fosters innovation, and boosts engagement. We believe **diversity** — in people, experiences, cultures, behaviors, skills, and attitudes — is a competitive advantage reflecting the society we live in. We maintain a robust internal program grounded in five pillars: Gender, LGBTI\+, Race, Persons with Disabilities (PcD), and 50\+, ensuring a more inclusive culture and a diverse, representative workplace. We are a **technology** company inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences. Currently, **we connect approximately 357.5 million internet and mobile/fixed telephony accesses, as well as pay-TV subscriptions.** As a reference in 4G mobile telephony and ultra-high-speed fixed broadband, we offer the market-leading pay-TV service with the highest number of HD channels and numerous online applications. To enhance our customers’ experience with our services, we have the Engineering and Customer Service team. The Engineering team is responsible for exploring new technologies, planning Vivo’s network, and expanding the technological capabilities of our products and infrastructure. The Customer Service team ensures speed and quality in repairing, installing, and maintaining B2B and B2C lines across fixed, mobile, and TV networks. Through consistent project execution and strategic planning, we implement technological advancement, increasing network capacity. We believe the path to delivering the best experience to our customers begins with providing an outstanding experience to our employees. **\#VemPraVivo**
João Silva
Indeed · HR
João Silva
Indeed · HR
