Description
Job Summary:
Work at the reception desk, controlling access of people and vehicles, monitoring condominium premises, and providing quality service.
Key Highlights:
1. Access control for people and vehicles
2. Security monitoring and quality service delivery
3. Management of mail and condominium facilities
### **JOB DESCRIPTION**
**Job Mission:**
Work at the reception desk, controlling access of people and vehicles, monitoring condominium premises, observing security conditions, and delivering quality service to internal and external clients.
**Values:** People, Gratitude, Loyalty, Teamwork, Excellence, Commitment, and Customer Focus.
**Main Responsibilities:**
* Control the movement of vehicles and people through the condominium reception desk, receiving, triaging requests, and forwarding them to recipients.
* Handle general mail and small-package deliveries sent to condominium occupants, receiving and forwarding them to recipients to prevent loss or other undesirable incidents;
* Turn common-area lights on and off, observing scheduled times and/or needs (when a security guard is present, this task may be assisted by them);
* Monitor opening and closing of common-use facilities (e.g., gym, playroom, party hall, etc.).
* Record events and incidents occurring during the shift.
* Identify violations specified in the internal regulations, such as improperly parked vehicles or misuse of equipment and facilities.
* Contact service providers and companies for repairs, maintenance, and emergencies (e.g., gates, elevators, etc.) in the absence of the property manager or under their guidance.
* Provide in-person service (from the guard booth) or virtual service (telephone, intercom, and/or mobile phone), prioritizing individuals outside the condominium.
* Pay attention to gate opening and closing to prevent unauthorized entries.
### **JOB REQUIREMENTS**
.
### **BENEFITS**
* Transportation Allowance: R$5.40; Meal Voucher: R$28.80; Food Basket: R$110.52
### **ADDITIONAL INFORMATION**
**Contract Type:** CLT