FULL COMPUTER TECHNICIAN (N2) – ON-SITE – PELOTAS/RS

Description

Job Summary: A professional to perform on-site and remote maintenance and technical support for computer equipment, ensuring system functionality and security. Key Highlights: 1. Perform preventive and corrective maintenance on computer equipment 2. Provide on-site and remote technical support to users 3. Install, configure, and update operating systems and software **RESPONSIBILITIES AND DUTIES** * Perform preventive and corrective maintenance on computer equipment, ensuring full functionality of devices; * Provide on-site and remote technical support to users, resolving issues related to hardware, software, and networks; * Install, configure, and update operating systems and software, ensuring system compatibility and security; * Diagnose failures and perform repairs on desktops, notebooks, printers, and other peripherals; * Manage and document technical support tickets, maintaining detailed records of actions performed; * Ensure compliance with internal procedures and best practices for equipment maintenance; * Assist in implementing and maintaining information security policies; * Provide support in IT asset management, ensuring equipment control and traceability. **REQUIREMENTS AND QUALIFICATIONS** * Completed high school education or equivalent technical course; * Experience in local, on-site, and/or remote support activities using remote connection tools (installation, configuration, and maintenance) for Windows 7 or later operating systems, Microsoft Office versions 2016 and 365 or later, and software required for microcomputer maintenance tasks; * Microsoft certification "MD100: Windows 10" or higher. **PREFERRED** * Course in microcomputer assembly, maintenance, and configuration, with a minimum duration of 40 hours.