Site Reliability Engineer (SRE)

Description

How about impacting lives by joining a company that drives innovative solutions and technological advancement in Brazil? If you share this purpose, check out our opportunity and join us: \#ComeWithUs \#BeAttus! **But first, a very important point.** Recognized by GPTW as one of the best companies to work for, Attus delivers intelligent solutions for judicial and advisory process management to State and Municipal Prosecutors’ Offices. **About the role\_** We are a technology company with the mission to **revolutionize public law practice** through innovative solutions that optimize processes and amplify results, and the vision to become the sector’s leading solution. We are seeking a **Site Reliability Engineer (SRE)** to ensure the **reliability, availability, and performance** of our critical systems. We seek a professional with autonomy to **establish and evolve the company’s reliability practices** — from observability and SLOs to incident response and automation — treating operations as engineering. More than reacting to problems, we expect someone who **defines standards, anticipates failures, and reduces manual work** through automation and Artificial Intelligence. **Is this role right for you?** **Responsibilities and duties** **In this role, you will...** Define and monitor reliability indicators (SLI, SLO, SLA) and operate based on Error Budget; Establish high availability, resilience, and disaster recovery (RTO/RPO) strategies; Conduct capacity planning and service performance analysis; Ensure reliability and performance of applications running on Kubernetes; Design and enhance system observability (logs, metrics, traces, and alerts); Create dashboards and alerts focused on visibility and action, reducing noise and false positives; Detect issues before customers do, by instrumenting services; Establish and manage the incident response process (classification, severity, on\-call); Lead or support troubleshooting of applications and distributed environments; Conduct root cause analysis (RCA) and post\-mortems, proposing preventive measures; Develop and maintain operational runbooks; Automate operational tasks and incident responses (self\-healing), eliminating repetitive manual work; Apply AI for log analysis, anomaly detection, troubleshooting, and optimization (AIOps); Continuously pursue "automate before repeating", advancing operational maturity; Collaborate with development and platform teams to continuously improve reliability; Promote a reliability culture and best practices across teams; Apply security best practices in production environments (secrets, access control, segregation); Ensure traceability (logs, auditing, events); Support compliance with standards such as ISO 27001 and DevSecOps practices; Integrate reliability and security (Security by Design). **Does this resonate with you? Let’s see what’s essential for you to join this team!** **Requirements and qualifications** **Technical and behavioral requirements for this role are:** **Technical\_** Experience or knowledge of observability tools (Grafana, Prometheus, Elastic, Dynatrace or similar) Experience or knowledge of Kubernetes and containers (Docker) Knowledge of Linux and networking (HTTP, DNS, TLS/SSL) Knowledge of scripting and automation (Shell, Python or similar) Analytical ability and focus on problem solving Daily use of AI and an automation mindset ("automate before repeating") Organized, autonomous profile with strong technical communication skills, equivalent to a Full Stack Developer at mid/senior level, with production projects; **Behavioral\_** Ability to learn quickly; Commitment to continuous learning; Empathy with customer logic; Focus on delivering the best customer experience; Collaboration — offering and requesting help; Strong communication skills to interact effectively across different departments; Proactivity and organization; Alignment with our values: Honesty and Ethics, Excellence and Care in Deliverables, Recognition, Respect, and Education. **It’s a significant advantage if you have...** Experience with SLI, SLO, and Error Budget Experience troubleshooting distributed systems Experience in critical environments and high availability Experience with APM tools (Dynatrace, Datadog) Knowledge of OpenTelemetry and instrumentation Knowledge of Kafka, Elasticsearch, or Redis Experience with incident automation (self\-healing) and IaC (Terraform, Ansible) Knowledge of Chaos Engineering and Service Mesh Experience applying AI to operations (AIOps, technical copilots) Experience in regulated environments (government, legal, or financial) **Do you identify with this? Apply now and unlock your potential too!** **Additional information** **Last but not least! Check out our (and potentially yours) benefits...** **Health and Well\-Being** Health insurance: Comprehensive care for your health. Life insurance: Security and peace of mind for you and your family. Discount partnerships: Access to pharmacies, nutritionists, and psychologists at special rates. Well\-being app (Clude): Encouragement for physical activity and overall well\-being. Total Pass: Access to a wide network of gyms near you. Workplace gymnastics: Active breaks to care for your body during work. **Financial Benefits and Allowances** Meal allowance: For CLT contract modality. Caju card: Special gift during your birthday month. Remote work allowance: Support to set up a comfortable and productive workspace. Education allowance: Incentive for your academic and professional development. Reading allowance: Encouragement to expand your knowledge. **Development and Career** Continuous development: Programs and initiatives to accelerate your career. Innovation Program: A space for you to bring your ideas and make a difference. Dual Screen: Tools suited for improved productivity. **Flexibility and Quality of Life** 100% remote position: Work from wherever you feel most comfortable. FreeDay Off Moment: We encourage breaks for disconnection and rest. Graduation day off: Celebrating your achievements with you. Newborn gift for employees: A token to celebrate the arrival of a new family member. Paternal leave return gift: Support upon returning from this important life stage. **Culture and Engagement** Friendly and collaborative environment: A team that supports and grows together. Eco\-friendly welcome kit: Begin your journey with us sustainably. Sustainable culture: Practical actions such as composting encouragement. Virtual social events: Moments to celebrate and connect with the team. Ongoing campaigns: Engagement initiatives happening year\-round. **Attus**, part of Eloware Group, offers a digital prosecution solution powered by **Artificial Intelligence**, supporting fiscal enforcement management, extrajudicial debt collection, judicial litigation, and advisory services. Combining expertise, **innovation, and technology**, Attus **simplifies** prosecutors’ activities securely, **amplifies** their productivity, and **enhances** the outcomes of prosecution offices. Embedded in a strong culture of **innovation and humanization**, the company has been certified as a **great place to work** by Great Place to Work (GPTW). In 2025, we achieved an outstanding trust score of **90%**, reinforcing our commitment and care for our team members. **Join the Attus team!**