BILINGUAL SUPERVISOR (Spanish)

Description

Job Summary: Pluris is seeking a Supervisor to monitor team operational indicators, support action plans, conduct routine feedback and alignment sessions, and manage team schedules. Key Highlights: 1. Support the implementation of the coordination's action plan. 2. Conduct individual feedback and guidance. 3. Monitor team operational indicators. Pluris is a Customer Process Outsourcing (CPO) company that bridges enterprises and consumers, bringing empathy and a people-first approach to its core. Here, we work together and grow together. Every day, we discover and co-create new stories — we’re waiting for your connection with us. **What will be your responsibilities?** Monitor team operational indicators; Support the execution of the action plan directed by coordination, ensuring daily tracking of results; Conduct feedback sessions, individual guidance, and routine alignment meetings, reinforcing attitudes and processes; Monitor adherence to team schedules, working hours, breaks, and timekeeping records; **And more benefits:** * Schedule: 5x2 (Monday to Friday) * Work model: **In-person** * Working hours: 8:00 AM to 5:00 PM * Remuneration: R$4\.675,50 * Transportation Allowance + Meal/ Food Allowance + Medical Insurance + Dental Insurance + Partnerships with educational institutions + Gympass + TotalPass * Pluris is located near Campo Belo Station **Prerequisites:** * Completed or ongoing undergraduate degree * Easy access to the South Zone * Advanced Spanish * Solid experience in Supervision We foster an environment where differences are valued in our daily operations, promoting greater empathy and creativity. We are committed to inclusion and proud of our diverse team — regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age — all members operate freely and respectfully every day. Minimum Education Level: Undergraduate Degree * Meal Allowance * University Partnership Program * Family Salary Benefit * Transportation Allowance * Dental Insurance * Medical Insurance * Gympass