Store Leader

Description

Job Summary: Manage a business unit, driving results and team development while ensuring excellence in customer service and seeking new opportunities. Key Highlights: 1. Team leadership and business unit management 2. Results-oriented mindset and people development 3. Customer service and new business prospecting Store Leader Country: Brazil If you are eager to grow and continuously learn, and passionate about working with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you’ll create the new, challenge the market, and align urgency of the present with vision for the future—all to serve customers in the best possible way. You’ll join a global company that values diversity across all dimensions and fosters a horizontal organizational culture. At Santander, we embrace a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Store Leader, where you will be hired as a Leader, managing teams and leveraging your influence to achieve results. **Your role here will include:** Managing the business unit (branch or PAB), ensuring actions are aligned with commercial opportunities, customer service, and infrastructure; Driving team performance and career growth (through training and upskilling); Supervising and serving branch customers, guaranteeing an excellent experience; Managing NPS and daily sales targets, implementing improvement initiatives when needed; Ensuring quality standards per bank policies and regulatory requirements; Visiting the Microregion to foster new business and acquire new customers; Team engagement activities. **You’ll fit right in if you embody:** **T**hink Customer – I put the customer first **E**mbrace Change – I drive change **A**ct Now – I act swiftly **M**ove Together – I collaborate effectively **S**peak Up – I speak openly **For this role, we value:** CPA 10 certification – ANBIMA (CPA 20 or CEA certifications are even better!); Completed undergraduate degree (postgraduate degree is a plus!); Experience as a Retail or Corporate Relationship Manager; Mobility for field visits; People management experience. If this resonates with you, join Santander! **\# BENEFITS** Variable Compensation (PLR \+ RV); Medical and Dental Insurance; Meal and Food Allowance; Supplementary Pension Plan; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass ; Transportation Voucher; Nascer Program; Be Healthy – Program encouraging healthier habits; PAPE – Specialized Personal Support Program. So? Ready to be ignited? In our branches (agencies), we count on the market’s top-performing managers—those who stand beside customers to understand their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama