Job Summary: The professional will provide customer service across various contact centers, always striving for personalization, courtesy, engagement, and commitment. Key Highlights: 1. Opportunity to work across multiple customer service centers 2. Inclusive, diverse, and welcoming environment 3. Focus on personalized customer service **At TP, we respect and value differences and do not tolerate any form of discrimination. We are all responsible for defending, accepting, and promoting inclusion in our pursuit of a more respectful and equitable society.** **We are committed to fostering an increasingly inclusive, diverse, and welcoming environment! At TP, you can be your authentic self!** **Responsibilities and Duties:** You will have the opportunity to serve customers in some of these centers: Customer Service and Information Reception Center; Proactive Outreach Center; Retention Center; Support Center; Collections Center; Sales Center. We seek a professional who delivers courteous, engaged, and committed service, always prioritizing personalized interactions. **Salary:** Starting from R$ 1\.518,00\ (some positions include variable pay \+ night shift allowance) **Work Schedule:** Multiple shifts available (morning, afternoon, and night) **Rotation Schedule:** 6x1 (alternating days off) or 5x2 (weekend days off) \| **Shift Duration:** 6h20 **Work Mode:** On-site **What We Are Looking For (Requirements):** * Must be of legal age * Completed high school education * As this is an affirmative action position for People with Disabilities, a medical certificate confirming disability is required **At TP, well-cared-for people deliver extraordinary results!** We are a market reference in employee benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next career step. * Educational Partnership: up to 50% discount to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing Plan) – we recognize and reward your performance. * Meal Voucher and Food Allowance. * Fuel Voucher (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to a network of gyms. * Health Insurance including dependents – we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial wellbeing. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you good luck!**
João Silva
Indeed · HR
João Silva
Indeed · HR
