Description
Job Summary:
The professional will provide service across various call centers, always aiming for personalized and engaging interactions.
Key Highlights:
1. Friendly, engaged, and committed service
2. Inclusive, diverse, and welcoming environment
3. Professional development and career plan
**At TP, we respect and value differences and do not tolerate any form of discrimination. We are all responsible for defending, accepting, and including others in our pursuit of a more respectful and equitable society.**
**We are committed to fostering an increasingly inclusive, diverse, and welcoming environment! At TP, you can be your authentic self!**
**Responsibilities and Duties:** You will have the opportunity to provide service for some of these centers: Customer Service and Information Reception Center; Proactive Outreach Center; Retention Center; Support Center; Collections Center; Sales Center. We seek a professional who delivers service in a friendly, engaged, and committed manner, consistently prioritizing personalized interactions.
**Salary:** Starting from R$ 1.518,00, (some positions offer variable compensation + night shift allowance)
**Working Hours:** Various shifts (morning, afternoon, and night)
**Work Schedule:** 6x1 (alternating days off) or 5x2 (weekend days off) \| **Workday:** 6h20
**Employment Type:** On-site
**What We Are Looking For (Requirements):**
* Must be of legal age
* Completed high school education
* As this is an affirmative action position for People with Disabilities, a medical certificate confirming disability is required
**At TP, well-cared-for people deliver extraordinary results!**
We are a market reference regarding employee benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees.
Discover some of the differentiators that make TP an excellent place to work:
**Professional Development**
* Language Program: available to all employees.
* Internal Promotions: we encourage growth within the company!
* JUMP Career Plan: in just 3 months, you can take your next step.
* Educational Partnership: discounts of up to 50% to support your development.
**Financial Benefits**
* Differentiated PLR (Profit Sharing Program) – we recognize and reward your performance.
* Meal Voucher and Food Voucher.
* Fuel Voucher (for overnight shifts).
* Bullla Card: salary advance and payroll-deducted loans.
* Life Insurance and Funeral Assistance: peace of mind for you and your family.
**Health and Quality of Life**
* TotalPass: quality of life and access to a network of gyms.
* Health Plan covering dependents – we care for those you love.
* Daycare Assistance: up to the child’s first 60 months, supporting mothers and fathers.
* Quality of Life Program: physical, mental, social, and financial well-being.
**All our positions are inclusive and open to People with Disabilities.**
Please note that our selection process consists of multiple stages conducted independently. Throughout the process, you may be invited to participate in additional activities as screening progresses.
Please remember that participation in all stages does not guarantee approval for the position. Your performance will be assessed by the recruiter only after completion of the entire evaluation cycle.
**Thank you for your interest in joining TP—we wish you good luck!**