Receptionist

Description

Job Summary: Work at the front desk of a premium medical clinic, handling appointments, patient接待, billing, and providing general support to the team. Key Highlights: 1. Previous experience in reception (preferably in the healthcare sector) 2. Basic knowledge of customer service and administrative routines 3. Friendliness, organization, responsibility, and discretion Position: Receptionist – Premium Medical Clinic\* \*Daily Responsibilities:\* * Schedule, confirm, and organize appointments; * Answer telephone calls; * Attend to patients via WhatsApp using the Kommo CRM platform; * Convert leads into appointments; * Create patient files, register and verify patient data; * Collect fees for consultations and procedures; * Provide general support to medical and administrative staff. \*Requirements:\* * Completed high school education; * Previous experience in reception (preferably in the healthcare sector); * Proficiency in computer applications (Word, Excel, scheduling systems); * Strong verbal and written communication skills; * Friendliness, organization, responsibility, and discretion; * Ethical conduct and willingness to learn; * Basic knowledge of customer service and administrative routines; * Alignment with organizational culture and internal policies. \*Preferred Qualifications:\* * Experience in premium medical clinics; * Experience with CRM systems and lead conversion. \*Benefits:\* * Transportation Allowance * Meal Voucher * Basic Food Basket * Medical Assistance \*Salary:\* R$ 2\.000,00 Location: Jardim América – São Paulo/SP Working Hours: 9 AM to 7 PM, Monday to Friday\-feira Minimum Education Level: High School (Secondary Education)