Receptionist

Description

Are you interested in contributing to the operation of a school that transforms lives through education grounded in love? We are seeking a professional to join our Customer Service team as a Receptionist. At Gara, we believe education extends beyond the classroom and involves all areas. Through alignment with our values and commitment to a sustainable future, we seek someone who shares this purpose and is willing to innovate, collaborate, and grow. If you meet the prerequisites and wish to be part of this transformation, apply now and contribute to our mission! Learn about Builders! Learn about Gara! **Responsibilities and Duties** **Hospitality and Customer Service:** * Greet and guide families and visitors with emphasis on courtesy and school culture; * Maintain organization and ambiance at the reception area (coffee, background music, and materials); * Serve as the central communication hub, managing calls, messages, and official follow-ups. **Strategic Support (Commercial and Marketing):** * Manage leads in the CRM (RD Station), ensuring registration and tracking of new contacts; * Support families’ journey during events (Open Days) and guided visits; * Assist in updating market intelligence data and partnership tracking; * Manage the Relationship Coordination team’s schedule. **Security and Access Control:** * Monitor visitor and student entry/exit flow, enforcing strict badge and data control; * Handle security contingencies and manage unit keys; * Execute emergency protocols, including monthly testing of security devices. **Administrative and Operational Support:** * Manage correspondence, documents, and donations; * Track exit authorizations and support the pedagogical team; * Provide cross-departmental support, including uniform sales and material logistics. **Requirements and Qualifications** ### **Academic Background:** * Completed high school or currently pursuing a degree in Administration, Secretarial Studies, or related fields. ### **Desired Experience:** * 1–2 years of experience in administration, reception, or customer service. ### **Technical Knowledge:** * Google tools * Sophya (preferred) * RD Station (preferred) ### **SOFT SKILLS** * Organization and attention to detail. * Strong communication and interpersonal skills. * Proactivity and problem-solving ability. **Additional Information** * Market-competitive remuneration; * Transportation allowance; * Basic food basket assistance; * Totalpass; * On-site lunch (with discount); * Medical assistance; * Dental assistance We are more than a school. **We are agents of transformation.** Our teaching philosophy embraces meaningful, collaborative, and empathetic learning that fosters critical thinking, autonomy, self-management, and inclusion in children. We educate for sustainability and nurture confident, conscious children aware of their role in building a more balanced world. Founded in 1998, we follow the socio-constructivist pedagogical approach. We aim to develop “knowledge builders”—creators of ideas and emotions; value builders; and citizens who are conscious and prepared for future challenges. Our key differentiators are: an environment of care and well-being rooted in the ideology of “Education through Love,” which we consider the most effective approach for human learning; and the concept of Sustainability, implemented since the school’s founding and maintained as a fundamental pillar, actively lived by our entire community.