Description
Job Summary:
Responsible for organizing teams, investigating complaints, managing work schedules, controlling absenteeism, and ensuring workplace safety and maintenance.
Key Highlights:
1. Team organization and management
2. Safety and maintenance management
3. Investigation of complaints and accidents
* Organize team and equipment for collection logistics;
* Investigate complaints received through the Customer Service Department;
* Respond to inquiries from the Customer Service Department;
* Prepare vacation schedules;
* Monitor absences and medical certificates;
* Refer employees for medical examinations through the Occupational Health Department (SMT);
* Conduct accident investigations jointly with the Safety Department;
* Complete the Accident Report Form (RAT);
* Conduct Daily Safety Dialogues;
* Ensure maintenance and cleanliness of the workplace, equipment, tools, PPE, and team uniforms.
Minimum Education: Technical Course
Desired Qualifications: * Information Technology, Technical Course
Driver's License: B
* Life Insurance
* Food Allowance
* Meal Voucher
* Health Insurance
* Dental Insurance
* Pharmacy Benefit