Junior Account Manager - SJC Cluster

Description

**Company Description** Why work for Accor? We are much more than a global leader. Welcome as you are—and you’ll find a job and a brand that match your personality. We support your daily growth and learning, ensuring your work brings purpose to your life, so that throughout your journey with us, you can continue exploring Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write—and together, we can imagine tomorrow’s hospitality. Discover the life waiting for you at Accor: visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! \#BELIMITLESS **Job Description** Responsible for managing a less complex client portfolio, ensuring clients’ needs regarding Accor products are met and established targets are achieved. Works with moderate autonomy, following established guidelines while proposing and implementing strategies for the assigned portfolio—ensuring operational profitability and customer loyalty. **Qualifications** * **Focus on TOP Line and Customer Mix** * Manage the assigned client portfolio, ensuring high-quality service. * Represent hotels commercially at events and trainings within the city’s perimeter. * Prepare monthly strategic reports according to guidance from the Manager / Team. * Achieve commercial targets set for the portfolio. * Participate in meetings with hotels, preparing and presenting SSRs. * Develop commercial proposals following defined practices and strategies. * Monitor client production and perform follow-ups. * Record all actions and interactions with clients in ANAIS. * Promote and enroll customers in Loyalty Programs and offers, tailored to each client’s profile. * Possess basic Revenue Management (RM) knowledge for group & event quotations. Follow-up and guidance of FUPs. **Additional Information** Working Hours: 44 hours per week. Monday–Thursday: 8:00 AM–6:00 PM; Friday: 8:00 AM–5:00 PM. 1-hour lunch break. Punctual schedule flexibility and weekend availability are essential requirements to support events, activities, and travel. No fixed base—on-site working hours will be distributed between ibis and Novotel. On-site position. Benefits: Meal Ticket; Food Allowance; Medical Insurance; Dental Insurance; Pharmacy Reimbursement; Profit Sharing Plan (PPR); Commercial Bonus; Kilometer Reimbursement for client visits;