Job Summary: Customer service, information registration, support and clarification of inquiries, aiming to achieve and exceed quality targets. Key Highlights: 1. Opportunity for first job or new opportunity 2. No experience required 3. Customer-focused role with quality targets CALL CENTER OPERATOR – Looking for your first job or a new opportunity? This position is ideal for you! Location: Mogi das Cruzes **Shift: 3:50 PM to 10:08 PM or 3:00 PM to 9:20 PM** Employment Type: CLT – Permanent Salary: R$ 1621.00 \+ benefits Start Date: 03/20/2026 ✅ Requirements Completed high school Minimum age: 18 years No experience required Availability for afternoon shift Responsibilities Customer service Information entry into system Support and clarification of inquiries PRIMARY JOB OBJECTIVE: Serve customers by clarifying inquiries and providing information about products and services, in accordance with company-established procedures; Engage in dialogue and negotiation with end customers, adhering to defined service standards and scripts; Perform technical procedures as requested via e\-mail and/or phone; Record interactions in the system, describing actions taken, ensuring correct classification, tabulation, and assignment of priority level, criticality, and severity of requests. Monitor and track internal departments’ adherence to deadlines and action items related to customer requests; Ensure security and confidentiality of system access credentials; Comply with company administrative rules and procedures; Maintain confidentiality regarding information and matters related to assigned duties; Focus on achieving and exceeding established targets while respecting defined quality standards. REQUIREMENTS * Minimum Education: High School (Secondary Education) * Basic computer skills (Microsoft Office) * Work schedule \- * Availability to work on a 6-day-on/1-day-off rotating schedule (including Saturdays or Sundays) * Work location: César de Souza, Mogi das Cruzes \- SP * Employment type: Permanent – CLT * Professional field and specialization: Telemarketing \- Telemarketing / Call Center Interview link: https://teams.microsoft.com/meet/28311736390892?p\=KfZQHNpcn8Lj5DqYHu Due to the large number of clients and services we provide, positions are available for first-time job seekers Minimum Education: High School (Secondary Education) * University partnership program * Transportation allowance * Childcare assistance * Medical assistance * Meal allowance * Dental care plan * Language school partnership
João Silva
Indeed · HR
João Silva
Indeed · HR
