COLLECTION ASSISTANT

Description

Job Summary: We are seeking a results-oriented Collection Assistant with strong negotiation skills and proactivity to resolve issues, providing customer service and planning collection actions. Key Highlights: 1. Focus on results and achievement of collection targets 2. Ability to negotiate and argue with delinquent customers 3. Proactivity and initiative to resolve collection-related issues **Collection Assistant Position at Urbana Garantidora!** We are looking for individuals who: ✅ Focus on results and target achievement; ✅ Possess negotiation skills; ✅ Deliver agreed-upon commitments clearly and honestly; ✅ Are courteous, attentive, and respectful toward everyone; ✅ Think before acting; ✅ Continuously improve and simplify work; ✅ Demonstrate proactivity and initiative to resolve collection-related issues. **Job Description** 1) Responsibilities: ▪ Collect from delinquent units; ▪ Plan and execute negotiation actions with delinquent customers; ▪ Achieve monthly collection targets; ▪ Provide service via phone, in person, and email; ▪ Issue documents and calculation spreadsheets requested by condominium owners. **2) Requirements:** ▪ Currently pursuing a bachelor's degree in Administration, Accounting, Management Processes, or related fields; ▪ Results orientation; ▪ Experience in collections; ▪ Strong negotiation and argumentation skills; ▪ Good verbal and written fluency, and communication skills; ▪ Desire to achieve significant earnings through this role. **3) Preferred Qualifications:** ▪ Familiarity with the real estate and/or condominium sectors. **4) We Offer:** ▪ Employment type: CLT (Consolidation of Labor Laws); ▪ Salary: **R$ 1.816,18** for the Collection Assistant position during the 90-day probation period, followed automatically by promotion to Collection Assistant position with a salary of **R$ 2.197,48**; ▪ Meal allowance: Ticket Flash, R$ 29.00 per working day; ▪ Transportation allowance; ▪ Health insurance: U- (available after 90 days of probation); ▪ Dental insurance (available after 90 days of probation); ▪ Day Off; ▪ Performance-based bonus: based on productivity; ▪ Ongoing training and development; ▪ Work schedule: 44 hours per week; ▪ Monday to Thursday: 8:00 AM to 6:00 PM; Friday: 8:00 AM to 5:00 PM. Employment Type: Full-time CLT Compensation: R$1.816,18 per month Benefits: * Medical assistance * Dental assistance * Transportation allowance * Meal allowance * Commuting allowance Experience: * Collections (Mandatory) Work Location: On-site