BRA Prospera Client Specialist

Description

Job Summary: Join us as a Prospera Client Specialist, managing portfolios, prospecting new micro and small entrepreneur clients, and ensuring customer satisfaction. Key Highlights: 1. Portfolio management and prospecting of micro and small entrepreneurs 2. In-person client visits and identification of partnerships 3. Culture of horizontal structure and appreciation of diversity BRA Prospera Client Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about working with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses prosper. Here, you can create the new, challenge the market, and question the status quo. We combine the urgency of today with the vision of tomorrow to always serve our customers in the best possible way. As a global company, we value diversity across all dimensions and foster a culture of horizontal roles. At Santander, we embrace a horizontal culture organized around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Client Specialist, where you will be hired as a Specialist—the primary expert in your area. Your role will include: Managing portfolios and prospecting new micro and small entrepreneur clients; Conducting in-person visits to our clients; Identifying and acting on potential partnerships; Ensuring client proximity and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency. You’ll fit well with us if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school education or technical course (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So? Ready to answer the call? Prospera is Santander’s Microfinance Platform, designed to support micro and small businesses in investing in their growth. We support our clients by providing financial education and guidance on responsible credit use. If this resonates with you, join Santander! ️ \#HereYourCallTransforms \#JoinSantander \#BecomeAProsperaCall