OPERATIONAL SUPERVISOR

Description

Job Summary: Professional to supervise daily operations, lead the team, ensure achievement of goals and compliance with standards, and mediate communication between the team and management. Key Highlights: 1. Leadership and people management 2. Focus on operational process improvement 3. Shift scheduling control and goal attainment ### **JOB DESCRIPTION** * Supervise daily operational routines and team activities * Assign tasks and monitor activity execution * Ensure compliance with internal standards, procedures, and policies * Support and guide the team in resolving operational issues * Conduct periodic feedback sessions with employees * Control work schedules, days off, tardiness, and absences * Ensure achievement of operational goals * Prepare operational monitoring reports * Mediate communication between the team and management/coordinators * Identify opportunities for process improvement * Ensure team organization, discipline, and professional conduct * Support training and onboarding of new employees ### **JOB REQUIREMENTS** * Completed high school or higher education * Leadership and people management * Clear and objective communication * Organization and sense of priority * Decision-making ability * Proactivity * Conflict resolution skills * Knowledge of area-specific operational routines * Work shift scheduling control * Microsoft Office suite (especially Excel and email) * Preparation of operational reports ### **BENEFITS** Meal voucher / Food voucher / Transportation voucher / Culture voucher Health insurance (optional) ### **ADDITIONAL INFORMATION** **Employment type:** CLT