OPERATIONS AND TRACKING COORDINATOR

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Coordinate support teams, develop employees, and optimize processes to ensure excellence in vehicle tracker customer service and installation. Key Highlights: 1. Coordinate first- and second-level support teams 2. Develop team members and structure individual development plans 3. Ensure service and installation standards A vehicle tracking company is seeking an Operations and Tracking Coordinator in São José do Rio Preto. **Responsibilities:** Coordinate first- and second-level support teams. Develop the team and structure individual development plans. Monitor productivity and KPIs such as SLA, response time, and ticket volume. Create action plans and implement continuous process improvements. Ensure service and installation standards. Collaborate with the company's operational planning. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * \#UrgentOpening * Employment Type: Full-time, on-site. * Schedule: Full-time * Working Hours: To be determined.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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