Operational Supervisor

Description

Job Summary: Lead cleaning and security teams to ensure immaculate and secure environments, while developing and training staff for operational excellence. Key Highlights: 1. Leadership and operational team development 2. Ensuring clean, organized, and safe environments 3. Strategic response in emergency situations Your Responsibilities: ✨ Lead and direct cleaning and security teams ✨ Ensure clean, organized environments meeting quality standards ✨ Monitor and guide proper use of products and equipment ✨ Manage inventory and prevent material shortages Directly contribute to site security by controlling access Monitor logs, incidents, and compliance with procedures Train, supervise, and develop new employees Organize work schedules, time off, and monitor team performance *️ Respond to emergencies with composure and leadership **Leadership:** Ability to lead, engage, and develop operational teams **Communication:** Clarity and assertiveness in providing guidance and feedback to staff **Organization:** Planning of routines, schedules, and operational activities **Proactivity:** Anticipating problems and making quick decisions **Conflict Management:** Ability to handle adverse situations and resolve issues **Professional Demeanor:** Responsibility, discipline, punctuality, and appropriate appearance **Ownership Mindset:** Commitment to results and service quality **Technical Competencies** ------------------------- * **Professional cleaning knowledge:** Proper use of products, equipment, and techniques * **Basic security and front-desk knowledge:** Access control, professional conduct, and incident logging * **Operational team management:** Task assignment, supervision, and development * **Material and inventory control:** Organization, consumption tracking, and shortage prevention * **Schedule management:** Time-off planning, shift coverage, and attendance control * **Employee training:** Onboarding and upskilling of new staff * **Quality monitoring:** Ensuring adherence to established standards Minimum Education: Bachelor's Degree Driver's License: Class B Willingness to travel Meal Allowance / Food Voucher / Bonus / Transportation Voucher