STORE OPERATOR

Description

Job Summary: Responsible for full management of cash transactions, including opening and closing the cash register, and customer service, with a focus on payments and financial service offerings. Key Highlights: 1. Comprehensive cash and payment management 2. Direct customer service and service offerings 3. Opportunity to work in a large footwear retail chain **Responsible for collecting purchase amounts and processing HTN card bill payments, as well as opening and closing the cash register, issuing transaction receipts (credit/debit cards, cash, and PIX) conducted during the day.** **Responsibilities and Duties** * Open and close the cash register, issuing transaction receipts for cash, credit/debit cards, PIX, and daily bill payments. * Verify the amount received during cash register opening for replenishment and change convenience. * Serve customers and offer the best available payment method. * Offer the HTN card to customers who do not yet hold this payment option. * Identify customers using official identification documents (RG or CNH) for credit approval. * Register and update customer profiles, requesting required documents (RG, CPF, and phone number) for analysis and approval according to the current Credit Policy. * For existing HTN cardholders, offer PCJ and PP services. * Collect purchase amounts in cash, verifying banknote authenticity; when accepting HTN card payments, request identification documentation. * Visually inspect products (model, size, color, stitching, quantity purchased, etc.) to prevent future exchanges and complaints. * Always wrap items as gifts upon customer request, following pre-established internal guidelines. Responsible for handling cash, equipment, and restocking operational support items (meat wrappers, shopping bags, receipt rolls, gift wrapping paper, etc.) * Assist with ad-hoc tasks within the store, maintaining a clean and organized workspace. * Support other store departments, including inventory, visual merchandising (VM), and restocking (multifunctional role). **Requirements and Qualifications** **Education: Completed High School** **Prior experience in this role is desirable** **Basic computer skills and typing proficiency.** **Additional Information** Founded in 1980, Humanitarian Footwear Chain operates 50 stores across more than 22 cities in the states of SP, RJ, MG, and PR, ranking among the top five footwear retailers in Brazil. A specialist in footwear, Humanitarian sells leading industry brands and maintains strong relationships with manufacturers, ensuring the best offers for our customers. Committed to delighting consumers with a differentiated shopping experience, Humanitarian Footwear continuously reinvents itself. Thousands of professionals work diligently to ensure seamless store operations and consistently deliver outstanding fashion-focused customer service. **Purpose** We were founded and exist to promote renewal and wellbeing, driven by our passion for footwear.