Store Operator

Description

Job Summary: Responsible for cash collection, cash register opening and closing, customer service, service offering, and workplace organization. Key Highlights: 1. Customer service and service offering. 2. Handling of cash and equipment in an organized manner. 3. Multifunctional support to various store departments. Responsible for collecting purchase amounts and processing HTN card bill payments, as well as opening and closing the cash register, issuing daily transaction receipts (credit/debit cards, cash, and PIX). Responsibilities and Duties * Open and close the cash register, issuing daily transaction receipts for cash, credit/debit cards, PIX, and bill payments. * Verify the opening cash amount to ensure adequate float and change availability. * Serve customers and recommend the best payment method. * Offer the HTN Card to customers who do not yet hold this payment option. * Identify customers using official identification documents (RG or CNH) for credit approval. * Register and update customer profiles, requesting required documents (RG, CPF, and phone number) for analysis and approval per current Credit Policy. * For existing HTN Cardholders, offer PCJ services. * Collect purchase amounts via cash, verifying banknote authenticity; for HTN card payments, request identification documentation. * Promote and process our plans. * Visually inspect products (model, size, color, stitching, quantity purchased, etc.) to prevent future exchanges and complaints. * Always wrap purchases as gifts upon customer request, following established internal guidelines. Responsible for handling cash and equipment, and restocking operational support items (meat wrappers, shopping bags, receipt rolls, gift wrapping paper, etc.) * Assist with ad-hoc tasks within the unit, maintaining a clean and organized workstation. * Support other store departments: inventory, visual merchandising (VM), and restocking (multifunctional). Requirements and Qualifications Preferred: Experience in this role. Basic computer skills and typing proficiency. Additional Information Founded in 1980, Humanitarian Footwear operates 50 stores across more than 22 cities in the states of SP, RJ, MG, and PR, ranking among the top five footwear retailers in Brazil. A footwear specialist, Humanitarian sells leading industry brands and maintains strong relationships with manufacturers, ensuring the best offers for our customers. Committed to delighting consumers with a differentiated shopping experience, Humanitarian Footwear continuously reinvents itself. Thousands of dedicated professionals enable seamless store operations and consistently deliver top-tier fashion service. Purpose We were founded and exist to promote renewal and well-being through our passion for footwear. ____ Employment Type: Permanent CLT, Temporary Contract Duration: 1 month Compensation: Starting from R$2.274,00 per month Benefits: * Transportation allowance Experience: * Customer Service (Preferred) Work Location: On-site