




Job Summary: Responsible for collecting payments, closing the cash register, customer service, offering financial products, and providing general support for store operations. Key Highlights: 1. Customer service and payment solutions offering 2. Cash handling and cash management 3. Multifunctional support for store operations Responsible for collecting purchase amounts and processing HTN card bill payments, as well as opening and closing the cash register, issuing daily transaction receipts (credit/debit cards, cash, and PIX). Responsibilities and Duties * Open and close the cash register, issuing daily transaction receipts for cash, credit/debit cards, PIX, and bill payments. * Verify the opening cash amount to ensure adequate supply and ease of change. * Serve customers and recommend the best payment method. * Offer the HTN Card to customers who do not currently hold this payment option. * Identify customers via official identification documents (RG or CNH) for credit approval. * Register and update customer profiles, requesting required documents (RG, CPF, and phone number) for analysis and approval in accordance with the current Credit Policy. * For existing HTN Cardholders, offer PCJ services. * Collect purchase amounts in cash, verifying banknote authenticity; for HTN card payments, request identification documents. * Visually inspect products (model, size, color, stitching, quantity purchased, etc.) to prevent future exchanges and complaints. * Always wrap purchases as gifts upon customer request, following pre-established internal guidelines. Responsible for cash handling, equipment operation, and restocking cash register support items (meat wrappers, shopping bags, receipt rolls, gift wrapping paper, etc.). * Assist with ad-hoc tasks within the unit, maintaining a clean and organized workspace. * Support other store departments, including inventory, visual merchandising (VM), and restocking (multifunctional role). Requirements and Qualifications Prior experience in this role is desirable. Basic computer skills and typing proficiency. Additional Information Founded in 1980, Humanitarian Footwear operates 50 stores across over 22 cities in the states of SP, RJ, MG, and PR, ranking among the top five footwear retailers in Brazil. A footwear specialist, Humanitarian sells leading industry brands and maintains strong relationships with manufacturers, ensuring the best offers for our customers. Committed to delighting consumers with a differentiated shopping experience, Humanitarian Footwear continuously reinvents itself. Thousands of professionals work diligently every day to ensure seamless store operations and outstanding fashion retail service. Purpose We were born and exist to promote renewal and wellbeing, driven by our passion for footwear. Employment Type: Full-time CLT Compensation: R$2,000.00 – R$2,300.00 per month Benefits: * Transportation allowance Experience: * Customer Service (Preferred) Work Location: On-site


