Description
Job Summary:
We are seeking a Reservation Assistant with strong communication skills and organizational abilities to provide front-line customer service in the hospitality industry.
Key Responsibilities:
1. Guest service via phone, email, and WhatsApp
2. Create and manage reservations in the system
3. Provide information regarding rates, availability, and hotel services
We are looking for a Reservation Assistant to join the team at Max Savassi Apart Service!
If you possess strong communication skills, are well-organized, enjoy interacting with people, and aim to work in the hospitality industry, this opportunity is for you.
**Main Responsibilities:**
* Provide guest service via phone, email, and WhatsApp;
* Create, modify, and cancel reservations in the system;
* Provide information regarding rates, availability, and hotel services;
* Monitor online sales channels and reservation confirmations;
* Assist in occupancy tracking and support other hotel departments;
* Ensure courteous, prompt, and excellent service to our guests.
**Requirements:**
* Currently pursuing or completed undergraduate degree;
* Basic computer literacy;
* Strong verbal and written communication skills;
* Organizational skills, proactivity, and attention to detail;
* Prior experience in hospitality is a plus.
Work Location: Belo Horizonte – MG (Savassi) \* Temporary Position
Send your resume to: recursoshumanos@maxsavassi.com.br
Join our team!
Compensation: R$1\.645,64 \- R$2\.754,83 per month
Work Mode: On-site