Receptionist

Description

Job Summary: A professional responsible for in-person, telephone, and WhatsApp-based customer service; patient reception; appointment scheduling; medical record organization; and support for front-desk administrative routines. Key Highlights: 1. Friendly and efficient service to patients, visitors, and suppliers 2. Medical record organization and professional schedule management 3. Essential support for front-desk administrative routines * Provide courteous and efficient in-person, telephone, and WhatsApp-based service; * Receive patients, visitors, and suppliers, guiding them on procedures and schedules; * Schedule, confirm, and reschedule consultations and examinations; * Register and update patient data in the system; * Organize physical and/or electronic medical records according to clinic standards; * Assist in managing healthcare professionals' schedules; * Receive payments (where applicable), issue receipts, and forward to billing; * Monitor patient flow and waiting times; * Support front-desk administrative routines; * Maintain an organized and professional front-desk environment. Compensation: R$1\.518,00 per month Work Location: On-site