Job Summary: Perform billing routines, ensuring correct application of tariff rules, cycle consistency, and invoice issuance, as well as analyzing inconsistencies and supporting validations. Key Highlights: 1. Essential role in ensuring billed revenue and process efficiency. 2. Opportunity to support systemic improvements and billing automation. 3. Collaboration with various departments to resolve issues and drive continuous improvement. Perform billing routines, ensuring correct application of tariff rules, cycle consistency, and invoice issuance. Responsible for analyzing inconsistencies, exceptions, and re-billing, as well as supporting validations of parameters and business rules. Also prepare management reports and analyses, collaborate with partner departments to resolve issues, support systemic improvements, and contribute to the reliability of billed revenue and process efficiency. **Responsibilities and Duties** * Execute and monitor billing routines, ensuring cycle consistency, proper application of tariff rules, and accurate invoice issuance. * Analyze billing discrepancies, exceptions, re-billing cases, issued volumes, and inconsistencies that may impact the concessionaire's revenue. * Support validation of commercial parameters, categories, benefits, atypical consumption patterns, and other billing business rules. * Collaborate with registration and meter reading, collections, revenue assurance, customer service, and technology teams to resolve issues and drive continuous improvement. * Prepare controls, reports, and management analyses on billing performance, losses, deviations, and adjustment opportunities. * Support audits, system testing, and implementation of improvements and automation in the billing process. * Ensure document organization and traceability of evidence related to billing closings and area-related activities. * Contribute to the reliability of billed revenue and reduction of rework and non-compliance. **Requirements and Qualifications** * Bachelor's degree completed or in progress in Administration, Accounting, Economics, Engineering, or related fields. * Experience in billing, commercial processes, or revenue management, preferably in utilities or recurring services. * Knowledge of billing cycles, tariff rules, consumption validation, re-billing, and data validation. * Analytical ability, attention to detail, and focus on information reliability. * Strong communication skills and ability to interface with commercial, customer service, and technology teams. * Proficiency in Excel; familiarity with commercial systems, ERP, and BI tools is desirable. * Organized, critical, and continuous-improvement-oriented profile. * Experience in sanitation, energy, gas, or concession sectors is desirable. **Additional Information** **BENEFITS:** Medical assistance; Dental assistance; Life insurance; Transportation allowance; Meal voucher and/or food allowance; Profit-sharing program (PLR); **VITA Sertão** is the sanitation concessionaire established to drive development in the Sertão region of Pernambuco. Responsible for treated water distribution, sewage collection and treatment, and commercial management across 24 municipalities and 229 localities, serving over 815,000 people under a 35-year concession, the company is headquartered in Petrolina with operational hubs in Petrolina, Ouricuri, and Salgueiro. VITA Sertão is invested by Pátria Investimentos’ Infrastructure Fund V, one of Latin America’s largest alternative asset managers. VITA Sertão: life for the Sertão. You're on the right path! Experiencing difficulty with registration or any other issue on the Gupy platform? Access support here.
João Silva
Indeed · HR
João Silva
Indeed · HR
