Description
Job Summary:
Collection Assistant responsible for assisting in the collection process and resolving financial arrears while maintaining good customer relationships.
Key Highlights:
1. Assist in contacting delinquent customers and negotiating debts.
2. Contribute to reducing delinquency.
3. Maintain good customer relationships during the collection process.
Job Opening for Collection Assistant:
We are seeking a Collection Assistant to join our team. The professional will assist in the collection process, ensuring resolution of financial arrears.
Responsibilities:
* Assist in contacting delinquent customers;
* Conduct negotiations to resolve outstanding debts;
* Record information in the collection system;
* Contribute to reducing delinquency;
* Maintain good customer relationships throughout the collection process.
Requirements:
* Prior experience in collection-related roles;
* Strong communication and negotiation skills;
* Familiarity with financial management systems;
* Ability to work under pressure;
* Organizational skills and proactivity.